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Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville
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Ron Romano

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
280 Reviews
5.0

280 Reviews

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280 Reviews of Ron Romano

May 05, 2024

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Ron is the reason I bring my car to Sam Packs of Lewisville. Outstanding Customer Service. More

by Karen Snyder
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Yes
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May 05, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Karen, for recognizing Ron and the Five Star Ford Lewisville service center. We want you knowledgeable about your Ford. Call 972-221-2900 any time you need our vehicle advice. Safe travels! Best regards, Andrea Ballard, General Manager

May 04, 2024

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Sam Pack’s Five Star Ford Lewisville is real inviting. I stay about an away away from this location, but with the workers they got here, makes my commute worth it. More

by Hunter
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Yes

Other Employees Tagged: Kenneth Burke, Matthew Jackson

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May 05, 2024

Sam Pack's Five Star Ford Lewisville responded

Hunter, Thank you for driving the extra miles to get to Five Star Ford Lewisville. Your recognition of both our sales and service team is appreciated. Reach out to 972-221-2900 when we can be of service. Best regards, Andrea Ballard, General Manager

May 03, 2024

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Always have had fabulous customer service when bringing any of our cars in. Ron always takes good care of us. Great service ! More

by Julie
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May 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Julie, On behalf of Ron and the Five Star Ford Lewisville service team, thank you for your endorsement. Your loyalty is greatly appreciated and we welcome all of your automotive questions at 972-221-2900. Thanks again for making our dealership your top choice. Best regards, Andrea Ballard, General Manager

May 03, 2024

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Great service like I have always experienced. Ron has taken over where Paul has left off. More

by dwayn.williams
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May 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Dwayn, for choosing Five Star Ford Lewisville. We are happy to hear you found Ron helpful during your visit. Don't hesitate to call him and our techs at 972-221-2900 when you have vehicle questions. We continue to here for you. Take care, Andrea Ballard, General Manager

May 02, 2024

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Ron Romano looked after my needs of my first oil change and tire rotation on my new 2023 Ford Edge. He greeted me when I arrived and reviewed everything with me upon completion. More

by Greenie
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May 02, 2024

Sam Pack's Five Star Ford Lewisville responded

Greenie, Thank you for allowing the Five Star Ford Lewisville service team to care for your Edge. Ron and our techs are available at 972-221-2900 any time you need vehicle advice. We want you to fully enjoy your Ford. Take care, Andrea Ballard, General Manager

April 25, 2024

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Ron Romano is always the best to keep my vehicle in good shape thanks thanks 5* Ford of Lewisville Carlos Sique More

by Csrlosique
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Apr 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Carlos, Thank you so much for recognizing Ron and the Five Star Ford Lewisville service center. Customer satisfaction and efficient services are the goals. We are here to share our Ford knowledge, so don't hesitate to call 972-221-2900 when you need advice. Safe travels, Andrea Ballard, General Manager

April 23, 2024

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Completed service rapidly and did what they said they would do. Hopefully fixed a lingering issue once and for all. More

by kstern01
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Apr 24, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, ksterno1, for recognizing Ron and the Five Star Ford Lewisville techs for their efforts to repair your Ford. If you have additional concerns, please call 972-221-2900. We are focused on 100% customer satisfaction. Sincerely, Andrea Ballard, General Manager

April 14, 2024

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The only dealership that I use, especially the service department I never feel like I have been taken at 5 Star Lewisville More

by Gundog
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Apr 15, 2024

Sam Pack's Five Star Ford Lewisville responded

Gundog, We are so grateful to have your trust and business at Five Star Ford Lewisville. Ron is a very knowledgeable advisor and between visits don't hesitate to call 972-221-2900 with vehicle concerns. We are here to share our advice and help you enjoy your Ford. Thank you for sharing! Best regards, Andrea Ballard, General Manager

April 10, 2024

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They are always working to get the best solution and get you out the door as quickly as possible. More

by iguanas_puckish_0z
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Recommend Dealer
Yes

Other Employees Tagged: Zack Nixon, Shane Rogers, Paul Schroeder, Catherine Estades, Julie Tucker, James Ingalls Sr , Susana Mosqueda, Susana Perez, Paul Sears

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Apr 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Iguanas_puckish_0z, We truly appreciate your business at Five Star Ford Lewisville and for rating your experience. When you have future vehicle care needs, we hope we are your first call to 972-221-2900. We are here to offer our advice and expertise. Sincerely, Andrea Ballard, General Manager

March 29, 2024

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People are what make businesses successful and people like Ron Romano are these kind of people. I’ve dealt with Ron for years and he’s always been straight up with me. He’s certainly an asset to your bus More

by Andy Perris
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Yes
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Mar 30, 2024

Sam Pack's Five Star Ford Lewisville responded

Andy, At Five Star Ford Lewisville, we believe in going the extra mile for our customers. When you need Ron or our tech's advice, please call 972-221-2900. Thank you for choosing us for your automotive needs! Best regards, Kelly Blackwell, General Manager

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