Roger Nelson

Friendly, honest, genuine, just a few words to describe Roger Nelson and this dealership. From the first phone call to the very end, Roger made me feel like I wasn't just a customer, he truly cares! I high Roger Nelson and this dealership. From the first phone call to the very end, Roger made me feel like I wasn't just a customer, he truly cares! I highly recommend him, and would definitely purchase another vehicle from him! More

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We were greeted quickly even though the showroom was busy for the super cool Halloween event. We enjoyed the snacks while we waited for our paperwork to get ready and had an overall great experience. for the super cool Halloween event. We enjoyed the snacks while we waited for our paperwork to get ready and had an overall great experience. More

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I am very pleased with the people I dealt with yesterday they more than satisfied my needs and they were very honest about the deal that I negotiated. The salesman Roger went through all the details of the they more than satisfied my needs and they were very honest about the deal that I negotiated. The salesman Roger went through all the details of the truck and how everything worked!! More

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Roger & Dia made the car buying process so easy and seamless! The best experience we had buying a car! Thank you! seamless! The best experience we had buying a car! Thank you! More

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Roger Nelson served me and was great. He made himself available on weekends and on his cell phone. He was more interested in making sure that my Toyota model and trim level matched my pre He made himself available on weekends and on his cell phone. He was more interested in making sure that my Toyota model and trim level matched my preferences than in bumping me up trims or pushing me to buy excessive coverage. More

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My spouse and I moved to the U. S. about a year ago. I am currently a PhD student, and this was our very first experience shopping for a car here. As newcomers with a specific but li S. about a year ago. I am currently a PhD student, and this was our very first experience shopping for a car here. As newcomers with a specific but limited budget, we had lots of questions and uncertainties about leasing. Friends had told us it could take two to three months to finalize a good deal, but in our case the whole process took no more than two to three weeks. I contacted different companies and dealers at the same time to request quotes, and my very first exchange was with Roger. He was quick to respond and provided me with multiple quotes based on the conditions I asked for. His efficiency and transparency helped us move forward much faster than we expected. Honestly, we couldn’t believe how much progress we could make simply through messaging on our phones, even before visiting in person. Later, even without an appointment, we stopped by Rudy Luther and finally met Roger in person. We were very impressed with his professionalism and the effort he put into finding us the best possible deal. Everything was explained clearly and simply, and just one week later, our car was ready. This was our very first experience owning a car in the U.S., and Rudy Luther together with Roger made it a truly smooth and positive one for us. More

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Everyone is friendly and the transaction went smoothly. .Roger was great. I would recommend Rudy Luther! .Roger was great. I would recommend Rudy Luther! More

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Kind, clean, and professional dealership. Everyone is willing to help and goes the extra mile. Everyone is willing to help and goes the extra mile. More

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My experience was excellent. I had a very positive time working with Roger Nelson. My car was initially expected to arrive later in September, but as soon as he found a similar o I had a very positive time working with Roger Nelson. My car was initially expected to arrive later in September, but as soon as he found a similar one that matched my preferences, he reached out to me right away. He made the entire process easy — from completing the paperwork to finalizing the deal and driving away in my new car. He truly cares about creating a great experience and follows up promptly with any questions I have afterward. From finance, I worked with Pete Delgreco, who clearly explained the different options I could sign up for and the differences between them. The process was smooth, and we were able to finish all the necessary paperwork with just a few quick e-signatures. More

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I worked with Roger in the sales department and he was fantastic! He really cared about getting me the best deal and making sure that I was satisfied. There was a slight mishap involving the VIN number on fantastic! He really cared about getting me the best deal and making sure that I was satisfied. There was a slight mishap involving the VIN number on the car, however, Roger worked tirelessly to figure out a solution and communicate with me. After the sale, Roger handed me off to Mike in the finance department. Mike was also great! He was very knowledgeable about the financing process and gave me some great advice. You could tell that he really cares about prioritizing the customer and making everything very clear. I trust both Roger and Mike, and hope to work with them again the next time I shop at Toyota! More

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