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Roel Ortiz
502 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Languages Spoken
English
Spanish
Employee Video
502 Reviews
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502 Reviews of Roel Ortiz
March 28, 2019
Not pushy and finds just what you need! Call him up anytime and he'll do what it takes to get you in a new car! My third car with him, so easy to work with! Call him up anytime and he'll do what it takes to get you in a new car! My third car with him, so easy to work with! More
by Smitty45
March 18, 2019
Amazing Found out about this place from a friend. I never enjoyed the experience of buying a vehicle. This dealship has changed my outlook on this and will be Found out about this place from a friend. I never enjoyed the experience of buying a vehicle. This dealship has changed my outlook on this and will be sharing this experience with all my friends . Look forward to my next purchase this summer . More
by bryancreech
March 12, 2019
Great buying experience Being from 9 hours away trust and communication were huge factors for me. Roel and the team at Dallas Lease Returns we’re very easy to work with and p Being from 9 hours away trust and communication were huge factors for me. Roel and the team at Dallas Lease Returns we’re very easy to work with and prompt about communicating. They went out of their way to be transparent about the vehicle I bought. They even took it to a 3rd party mechanic and paid to fix the one minor issue they found with the vehicle. When I got there, the truck was exactly as described. Couldn’t have been a better buying experience! Would definitely recommend anyone. More
by kstreeter513
March 12, 2019
Val and Taylor Turnbow Our experience with Roel was great. Roel was very knowledgeable and helpful and was also very accommodating as we both work full time and don’t have m Our experience with Roel was great. Roel was very knowledgeable and helpful and was also very accommodating as we both work full time and don’t have much free time to car shop. We have already recommended Roel to others and will continue to do so. More
by TT
March 11, 2019
Always a great deal and great service Roel and his crew are amazing. I won't buy a car from anyone else. They are friendly and very helpful. Roel always does his best to take care of my fa Roel and his crew are amazing. I won't buy a car from anyone else. They are friendly and very helpful. Roel always does his best to take care of my family. More
by Rsmith2020
Other Employees Tagged: Anna Gutierrez
March 09, 2019
First Dealership Purchase; Absolutely Thrilled!! After purchasing 5 cars in the last 4 years, I finally decided to look at one from a dealership. Roel knocked it our of the park to say the least. Kno After purchasing 5 cars in the last 4 years, I finally decided to look at one from a dealership. Roel knocked it our of the park to say the least. Knowledgeable, fun, energetic, and most importantly, my advocate at the dealership. He got in and got everything done and closed the deal with his people with a price that was fair for both. I will definitely do business with him in the future and will be sending referrals to him. Dallas Lease Returns was great and if you work with them, ask for Roel, no matter what!! More
by thejoshjackman
March 01, 2019
Responsive and easy process I found this company through an online channel and they responded in minutes. Process was extremely efficient and low pressure. I’ll be back for my I found this company through an online channel and they responded in minutes. Process was extremely efficient and low pressure. I’ll be back for my next purchase. More
by Mccleabg73
February 28, 2019
Great Help Great Dealership. Great selection of cars. Good system and organization. Roel was very helpful and still continues to be attentive. Talk to Roel next Great Dealership. Great selection of cars. Good system and organization. Roel was very helpful and still continues to be attentive. Talk to Roel next time you visit Dallas Lease Returns More
by Diko0209
February 27, 2019
Tundra desde Amarillo Estoy muy contento por el trato de ROEL Al comprar el vehículo que necesitaba Gracias por todo la atención brindada en el trato. Gracias Roel! Estoy muy contento por el trato de ROEL Al comprar el vehículo que necesitaba Gracias por todo la atención brindada en el trato. Gracias Roel! More
by Margarito2016
February 26, 2019
Honda pilot Roel is a very nice employee in Dallas lease returns dealer wonderfully taking care of customers in terms of communication. He is very active and smar Roel is a very nice employee in Dallas lease returns dealer wonderfully taking care of customers in terms of communication. He is very active and smart in terms of selling car. Tha Cuatomer More
by pacungnung
