Rodney Bethune | Page 8

Love Honda of Cleveland I and friends of mine have purchased several Honda's from Honda of Cleveland over the past few years. Rodney Bethune has been there for years and has I and friends of mine have purchased several Honda's from Honda of Cleveland over the past few years. Rodney Bethune has been there for years and has helped us tremendously. J.D. Cowart, Sales Representative helped us with great Customer Service in finding my new car. In the past their Service Dept has been great also. I am sure they still are but haven't had to use them in a long time. More

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Satisfied Service Invested a few hours this afternoon at Honda of Cleveland assisting my daughter in her Honda Civic purchase. The sales staff and management team Invested a few hours this afternoon at Honda of Cleveland assisting my daughter in her Honda Civic purchase. The sales staff and management team exemplified knowledge of their product, patience with us as customers and professional service throughout our entire time with them. Because of the quality of the vehicle and the courteous employees I can wholeheartedly recommend Honda of Cleveland for you next vehicle purchase. More

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Absolutely fantastic experience James, Rodney, and Corey treated me like I was the only person in the dealership. In fact, it was packed but Infelt like I was the only person there James, Rodney, and Corey treated me like I was the only person in the dealership. In fact, it was packed but Infelt like I was the only person there More

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Terrible Employee, Terrible Customer Service I would give ZERO stars if it were possible! I am very disappointed in the way we were treated by this facility. After speaking with "Jamie" by phone I would give ZERO stars if it were possible! I am very disappointed in the way we were treated by this facility. After speaking with "Jamie" by phone for two (2) days about one (1) specific vehicle, we made the two (2) hour drive from Nashville with intentions of purchasing said vehicle. I will not go into great detail but the employees that we encountered were incompetent, extremely rude, they do NOT communicate internally, they tried to get us to pay a $500 NON-REFUNDABLE deposit which is ILLEGAL! They absolutely refused to help me, I am a single mother that drove over 2 hours to purchase a vehicle. I came armed with pre-approval financing, it was a done deal. MORE LIES FROM THIS COMPANY - Jaime did NOT call us on our trip down to say that anyone was looking at the vehicle. We were told by phone that the deposit was NON-REFUNDABLE by Jessica, that is when we said, we would take our chance because who would be stupid enough to throw $500 out the window? No one in their right mind! Once we arrived at the facility, the gentleman that came outside again concurred that the deposit is NON-REFUNDABLE because as your company sees it, "you aren't going to miss out on 2 sales!" Direct quote from YOUR EMPLOYEE. RODNEY misrepresented himself as a MANAGER, when it is clear on this website he is only in SALES. Keep lying but I know the truth in my situation and everyone that comes into contact with you should be very aware of it. It is also VERY strange that only positive reviews show up, as my NEGATIVE review is not. So, it is apparent that you have many more negative reviews that you all choose to keep to yourself. Convenient. Liars and Snakes. I will NEVER do business with this company again and I will tell everyone about my NEGATIVE experience with this company. RODNEY doesn't even appear to be a manager. He is RUDE, a snake and pure xxxx. The general manager should be ashamed to have someone like him working for them. DO NOT SHOP THIS BUSINESS! YOU WILL REGRET IT! More

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Awesome Thank you ! Awesome sales and service ! Can't wait to see what is coming in the future with Honda of Cleveland team ! They always take good care of me Thank you ! Awesome sales and service ! Can't wait to see what is coming in the future with Honda of Cleveland team ! They always take good care of me ! More

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Easy Car Buying Experience Found the car I wanted on Auto Trader. Michelle and Rodney were professional and friendly as we discuss price over the phone. I lived over two hours a Found the car I wanted on Auto Trader. Michelle and Rodney were professional and friendly as we discuss price over the phone. I lived over two hours away and wanted to be sure everything was agreed on before making trip and purchase. Upon my arrival, Fred greeted me at the door and has the car ready for the test drive. Fred was very friendly and made sure I understood all options and conveniences of the car. Between my arrival and departure, I spent less than two hours in the dealership and that was because the finance department was busy. Easily my best car buying experience. More

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Awesome! It is all about the customer, from the time they drive on our lot, to the time they leave our dealership. I am humbled that customers would consider o It is all about the customer, from the time they drive on our lot, to the time they leave our dealership. I am humbled that customers would consider our dealership for their next purchase of one of our automobiles for their needs! More

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AWESOME BUSINESS AND STAFF First of all I have never been treated so professionally at a car dealership as I have with the Honda of Cleveland staff. I thank Corey, Rodney and S First of all I have never been treated so professionally at a car dealership as I have with the Honda of Cleveland staff. I thank Corey, Rodney and Shawna for everything. I cant think of any other dealership that would go the extra mile as this one. This is the 3rd vehicle I've purchased from Corey (all Ridgelines). The 2014 was a real challenge in that they had to go all the way to Colorado to find the one I wanted. Corey never gave up. The 2017 was also a challenge. Per my specifications, the all white exterior with black interior RTL-E series was not to be found. They ended up having made at the factory and I picked it up on 2/15/17. I CONTINUE RECOMMENDING THE HONDA OF CLEVELAND DEALERSHIP TO WHOMEVER IS LOOKING FOR A VEHICLE. More

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GREAT EXPERIENCE !!! - IMPRESSED AND HAPPY CUSTOMER My wife and I spent more than 6 months looking for the best value option to buy a SUV that we would like, compared quality, price and customer service My wife and I spent more than 6 months looking for the best value option to buy a SUV that we would like, compared quality, price and customer service, we visited in our research more than 11 different dealers, We were impressed by the excellent coordination and commitment of the entire Honda Cleveland Team, from the first contact when we arrived at the Honda Cleveland we were treated with a smile and kindness, the sales team is really trained in customer service but also have a deep knowledge of The vehicles they proudly offer, We observed an atmosphere of harmony and cooperation between all those who collaborated with us and were always attentive and gave us quick answers and according to what we needed, They always did everything they told us, there were no unexpected surprises, Thanks to: Derrick Ware, Stephen Hailey, Rodney Bethune, John Davis , Mike Hamby and Travis Clouchete. "YOU ARE PROFESSIONAL IN WHAT YOU DO". My wife and I are very happy customers with the SUV that we acquired and more happy even with the service that we receive. HAPPY , HAPPY , HAPPY CUSTOMERS. More

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Excellent service - very attentive to needs. We cannot think of anything negative to say about Honda of Cleveland. Travis Capehart, Kristina and Rodney went above and beyond to explain things an We cannot think of anything negative to say about Honda of Cleveland. Travis Capehart, Kristina and Rodney went above and beyond to explain things and help us. More

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