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Rocky Fanella
Rocky Fanella
Quick Lane Manager
Highland Park Ford Lincoln
1333 Park Avenue West
Highland Park, IL 60035
10 Reviews
10 Reviews
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10 Reviews of Rocky Fanella
September 04, 2025
Happy with Highland Park Ford service. What more can I say?? Thanks for your interest. What more can I say?? Thanks for your interest. More
by nspicer
Verified CustomerOther Employees Tagged: Frank Pamimtuan, Adam George, Michael Hedrick
September 02, 2025
They do a great job everything and tha Chuck Benkiel is awesome too, great job awesome too, great job More
by APRILBENKIEL
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick , Chuck Benkiel
August 30, 2025
Fast service and no appointment needed for an oil change + free car wash at the end. The waiting area is also nice and clean. + free car wash at the end. The waiting area is also nice and clean. More
by terziev_23
Other Employees Tagged: Frank Pamimtuan, Adam George, Michael Hedrick
August 30, 2025
Very clean garage, knowledgeable mechanics. Friendly employees. Great owners and good prices. Would recommend anybody to go there Friendly employees. Great owners and good prices. Would recommend anybody to go there More
by Scotty
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Michael Hedrick
August 27, 2025
Very help full and did a great job les waiting time the service was great service was great More
by nehaljilali
Other Employees Tagged: Frank Pamimtuan, Adam George, Michael Hedrick
August 27, 2025
Chris F, Rocky F, and Chris K took great care of us and addressed our concerns with our daughter’s truck. It was a pleasure working with them. Thank you! addressed our concerns with our daughter’s truck. It was a pleasure working with them. Thank you! More
by AndiK
Other Employees Tagged: Chris Fanella , Chris K
August 26, 2025
The sales team is great however. The service department I need more help. Sometimes sometimes calls. Do not get retuand many times There's nobody in the service department. To an The service department I need more help. Sometimes sometimes calls. Do not get retuand many times There's nobody in the service department. To answer calls very frustrating. We love your product. More
by MAMLIMO
Other Employees Tagged: Frank Pamimtuan, Adam George, Michael Hedrick , Matt price the best!
August 26, 2025
The sales team is great however. The service department I need more help. Sometimes sometimes calls. Do not get retuand many times There's nobody in the service department. To an The service department I need more help. Sometimes sometimes calls. Do not get retuand many times There's nobody in the service department. To answer calls very frustrating. We love your product. More
by MAMLIMO
Other Employees Tagged: Frank Pamimtuan, Adam George, Michael Hedrick , Matt price the best!
August 26, 2025
I’d been to this dealer for service once before and had a great experience with QuickLane. I made an appointment this time and ended up waiting nearly 3 hours. I expected the work to be started when I arrive great experience with QuickLane. I made an appointment this time and ended up waiting nearly 3 hours. I expected the work to be started when I arrived for my scheduled time. Michael did seem overwhelmed and did the best he could. More communication would have helped me with expectations. The dealership acknowledging the wait time was exceptionally long would have left me with a much better impression. At this point, I’m not sure if I’m willing to give them another chance. More
by Jed
Other Employees Tagged: Michael Hedrick
August 26, 2025
Very friendly and efficient service. No appointments are necessary. Never had to come twice to fix the same problem. No appointments are necessary. Never had to come twice to fix the same problem. More
by SHELDONREIS
Other Employees Tagged: Chris Fanella
