Robin Stock

Robin and Grace are amazing! !!! The warm and understanding to all the needs, of the car and me as the client are all pampered by them. !!! The warm and understanding to all the needs, of the car and me as the client are all pampered by them. More

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Robin was extremely helpful and realistic and helped me get my repair done quickly!! I highly recommend their service!! Thank you Robin and your team!! get my repair done quickly!! I highly recommend their service!! Thank you Robin and your team!! More

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This was my first time for service at Lexus. The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look forward to my next service appointment! More

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Robin and grace are the best. Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth aft Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth after 150K+ miles More

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I have been a customer of Darcars Lexus of Englewood for many, many years. Yesterday while I was in the Englewood Hospital parking lot, my car’s battery stopped working. I began to panic as my wife and I ha many, many years. Yesterday while I was in the Englewood Hospital parking lot, my car’s battery stopped working. I began to panic as my wife and I had dinner arrangements in Manhattan to get to. I called Darcars Lexus and spoke to Claudio Claro. He was AMAZING! He personally came to our rescue and was able to get our battery to work. We drove to the Darcars Lexus service (where we always have our regular services performed). In less than 40 minutes, a new battery was installed in our 2012 RX350! Everyone, as always, treated us so well at Darcars. We were incredibly grateful to Claudio for helping us so quickly!! More

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Grace and Fredy Ventura were exceptional helpful and very nice to deal with thank you. nice to deal with thank you. More

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I appreciate Gabriel for his professionalism while servicing my vehicle. Grace was pleasant as always. servicing my vehicle. Grace was pleasant as always. More

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Just had my 30 K service. Robin and Grace were extremely helpful! Grace scheduled my service in a very timely fashion and is always so helpful! Robin was my service advisor an Robin and Grace were extremely helpful! Grace scheduled my service in a very timely fashion and is always so helpful! Robin was my service advisor and was extremely efficient and informative. I appreciate both of them! Great job! More

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Outstanding support from Darcars. Lexus Roadside Assistance relies on AAA, and after three unsuccessful attempts to tow my vehicle during the recent cold snap, I was running out of op Lexus Roadside Assistance relies on AAA, and after three unsuccessful attempts to tow my vehicle during the recent cold snap, I was running out of options. The Manhattan dealership—the closest location—would not assist further. Robin and Claudio stepped in immediately, took ownership of the situation, and put me in touch with a reliable private tow. Their decisive action made all the difference. Great customer service! More

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20k service tire rotation & an oil change bill was $600 apparently they charge $309 an hour for labor TOTAL ripoff!!! Will never buy a vehicle. I have a vehicle service at this dealership again! Beware.!! apparently they charge $309 an hour for labor TOTAL ripoff!!! Will never buy a vehicle. I have a vehicle service at this dealership again! Beware.!! More

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