Robert Wojtan | Page 58

Contacted Fair Oaks through the internet. Received a good quote and went in for a test ride. We ended up purchasing an Escape. Overall good experience but didnt really care for the sales pitches for extended quote and went in for a test ride. We ended up purchasing an Escape. Overall good experience but didnt really care for the sales pitches for extended warranty and protective coatings at the end. More

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Overall a good experience buying a used minivan. They gave us a fair trade in value for our old one. I would recommend this dealer. gave us a fair trade in value for our old one. I would recommend this dealer. More

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both salesmen were gentlemen, they answered every question, with an answer that made it easy to understand, they both worked hard to get the deal I was looking for, they made my wife and I feel very question, with an answer that made it easy to understand, they both worked hard to get the deal I was looking for, they made my wife and I feel very comfortable, and was able to make a good deal for us in a timely fashion! I was also treated with the upmost respect when dropping off the vehicle for additional items purchased in the deal, and also when picking up our vehicle, I am disabled, and was treated very kindly!, thank you fair oaks for a very pleasing experience! More

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Craig was very responsive, eager to work with us and gave great suggestions to ensure we could get the vehicle we wanted within our budget. Jeremy was very knowledgeable and friendly. He showed us every feat great suggestions to ensure we could get the vehicle we wanted within our budget. Jeremy was very knowledgeable and friendly. He showed us every feature of the car and was happy to answer our questions both before and after we drove off the lot. The delivery of the car was quick and efficient. The paperwork was organized well and moved through quickly without sacrificing explaining each format. Bob was very helpful in explaining options available to best protect the car to help us in the future. Every person we talked with was friendly and really seemed sincerely willing to help. The dealership itself was clean and modern, despite some of the construction going on. We will be happy to return interest future! More

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I bought a previous new Ford vehicle from Craig Holsman in 2007 and returned for another new 2013 Ford product this month. Craig is a very friendly, professional, dedicated and tireless salesman who went o in 2007 and returned for another new 2013 Ford product this month. Craig is a very friendly, professional, dedicated and tireless salesman who went out of his way to find the Ford F-150 truck that me and my wife were looking for and at a price that was very competitive. The buying experience from pre-sale to delivery was efficient, knowledgeable and very courteous. It was a joy to deal with Craig, Bob Wojtan and Serafin Castelan and I look forward to continuing that relationship in the future. Incidentally, my 2007 Ford Explorer was always serviced and maintained at Fair Oaks with my complete satisfaction and I intend doing the same with my new F-150. More

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When the dealership called me on Thursday night to tell me my new car had arrived, they said I could get a loaner car while my car received the protection package "The Protector" before I drove it off the me my new car had arrived, they said I could get a loaner car while my car received the protection package "The Protector" before I drove it off the lot. Suggested I come in the next day (Friday) after 1:00 because Bob wouldn't be in until then. I came in at the appointed time, but Bob said I couldn't get a rental car because it would be "over a weekend." Bad customer service for a dealership to start breaking promises even before I have driven my new car! I should have waited to come in on Monday to do the paperwork! More

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Very straight forward staff. There was not a lot of pressure applied by the staff. Overall a good buying experience. Will use fair oaks again in the future. pressure applied by the staff. Overall a good buying experience. Will use fair oaks again in the future. More

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All of the employees with whom we had contact were very friendly and helpful. Most importantly, the process was not unnecessarily/overly lengthy. Even though it was closing time, our salesman took plenty friendly and helpful. Most importantly, the process was not unnecessarily/overly lengthy. Even though it was closing time, our salesman took plenty of time showing us the features of our new car, and he genuinely seemed eager to discuss anything else we wanted to know more about. More

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Salesman got me the price that I was looking for, but new very little about the Fusion Hybrid. Test drive was not very informative, and I found out about many features when I got home. The salesman needs to very little about the Fusion Hybrid. Test drive was not very informative, and I found out about many features when I got home. The salesman needs to know more about the product. More

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I went into the dealership to "look" as I received a letter with an offer on my 2005 Taurus. Well I walked out with a brand new 2013 Ford Focus and am very happy with my purchase! Clint was v received a letter with an offer on my 2005 Taurus. Well I walked out with a brand new 2013 Ford Focus and am very happy with my purchase! Clint was very helpful to me as I wanted to stay in a certain monthly payment and between him and the financing help I received I was able to get exactly what I wanted and more! More

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