Robert Wojtan | Page 30

Outstanding Car Buying Experience We had a terrific experience. Employees are very knowledgeable and friendly. Great Hospitality. We purchased a Lincoln MKC and are ecstatic! Our sa We had a terrific experience. Employees are very knowledgeable and friendly. Great Hospitality. We purchased a Lincoln MKC and are ecstatic! Our salesman could answer every question we had about our new vehicle and then some. More

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Great place to buy a car. No salesman pressure. Very friendly atmosphere. I feel that we got a good price on our used 2014 Lincoln MKX. We got a decent trade in value on our used car. Very friendly atmosphere. I feel that we got a good price on our used 2014 Lincoln MKX. We got a decent trade in value on our used car. More

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Excellent Service Professional and service minded people helped us find the car we wanted for the price we wanted. Serafin treated us with care, ensuring we understood Professional and service minded people helped us find the car we wanted for the price we wanted. Serafin treated us with care, ensuring we understood all the new technology before we left. Yes, he was also available for our calls a few weeks later. Thank you. More

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Most pleasant car buying experience ever I had a really nice experience buying my Ford Esacape from Fair oaks Ford Linciln in Naperville. The people in the dealership were friendly, knowledge I had a really nice experience buying my Ford Esacape from Fair oaks Ford Linciln in Naperville. The people in the dealership were friendly, knowledgeable and never put any pressure onto me for buying the car. They helped me choose the right car as per my expectation. They worked on the price to fit my budget and throughout the buying process, they were very accommodating. I traded in my old car and got a really nice deal. The car is fantastic . I am a very happy customer and I would highly recommend Fair Oaks dealership to anyone who is in the car buying process. More

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Great internet buying Experience Craig Holsman contacted me via email shortly after I filled out a TrueCar car request. He sent me a particular car, a sticker and his price. Of the ma Craig Holsman contacted me via email shortly after I filled out a TrueCar car request. He sent me a particular car, a sticker and his price. Of the many dealers that contacted me, he was the only one to do that. A few more texts and emails and we agreed on a price and a car. One short visit to Fair Oaks and I was done. Well done by all there. More

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Craig found the F-150 I was looking for Craig responded to my True Car search for a new F-150. Even though Fair Oaks Ford Lincoln did not have the specific truck I needed he was willing sea Craig responded to my True Car search for a new F-150. Even though Fair Oaks Ford Lincoln did not have the specific truck I needed he was willing search and work with me to find the truck - and he did! The price was right too. Craig and everyone else that I came in contact with at Fair Oaks Ford Lincoln was friendly and professional. I just purchased the truck so cannot speak to the service experience just yet but the sales experience was excellent. More

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Great responsiveness and pricing! The folks at Fair Oaks truly understand the dynamics of buying a new car. They were straightforward, easy to work with and presented me with a great The folks at Fair Oaks truly understand the dynamics of buying a new car. They were straightforward, easy to work with and presented me with a great price relative to the other dealers in the Chicago metroplex. Would definitely use them again for my next purchase! More

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One of the most pleasurable auto purchase experiences in 54 EVERY person I encountered from start to finish was fantastic to work with! My wife and I had visited approximately 20 other auto dealers before makin EVERY person I encountered from start to finish was fantastic to work with! My wife and I had visited approximately 20 other auto dealers before making our decision to lease a new Lincoln MKX. The Sales Associate, Jeremy Bloom was extremely patient and considerate of us, our concerns and many questions. From the very start we were treated as though we and our business mattered to EVERY person we met and encountered. The Sales Manager and F & I person, Steve Zeiter was also very helpful, receptive and easy to work with! He was the only F & I manager to ever speak with us. There was no "let me talk to my manager" rhetoric or tedious waiting for an answer as we've all experienced and expect! Our salesman, JEREMY BLOOM allowed us to take the vehicle on a road test alone, on our own chosen route and in our own time. This allowed my wife and I both the opportunity to drive and discuss the vehicle and our experience with the staff at Fair Oaks. On a scale of 1-10, they've scored off the chart with us. Oh, I forgot to mention the Parts department. We purchased floor and cargo area mats yesterday. The young lady, Linda on the phone in Parts, the counter men and the cashier, Connie all afforded us the same pleasant attitude and smiles! Can't forget Bob Wojtan either. He was there to make certain that we had snacks and were well-hydrated! Thanks to every one of you for making this a super pleasurable experience! Thank you also to Jeremy Bloom yet again! More

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Fun & No Hassle Everyone we encountered at Fair Oaks Ford in Naperville was friendly, helpful and knowledgable. It was obvious that the overall goal at this dealershi Everyone we encountered at Fair Oaks Ford in Naperville was friendly, helpful and knowledgable. It was obvious that the overall goal at this dealership is to make the customer experience as pleasant as possible. More

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Upfront fair and competitive pricing with no high pressure Pricing was upfront and competitive without that usual back and forth games that dealers often play. I was not constantly hounded by followup phone c Pricing was upfront and competitive without that usual back and forth games that dealers often play. I was not constantly hounded by followup phone calls, yet they made sure I was taken care of. When it came to pricing I had already shopped around and researched so I knew what a fair price would be, and they were right in line with expectations. The delivery process was quick and easy and again without a bunch of high pressure sales for aftermarket products. They made me aware of my options and I did take advantage of some that I felt were good value, but they weren't pushy. I would definitely recommend Fair Oaks Ford to others and plan to deal with them again in the future. More

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