Robert Whiteman

We had the BEST experience with Marino Jeep. We have a 3 yr old Jeep Grand Cherokee that we had bought from another well-known Jeep dealer in the Chicagoland area. Recently, we started having a We have a 3 yr old Jeep Grand Cherokee that we had bought from another well-known Jeep dealer in the Chicagoland area. Recently, we started having a HORRENDOUS smell come through the air conditioning system every time we started the car. We took it to the dealer where we had bought the car. After two days of looking at the car, they said they couldn't duplicate the issue and there was nothing wrong. They said the only other option would to be to have the car professionally detailed. We couldn't understand how this was even possible -- the smell was atrocious and everyone who got in the car noticed it! I asked to speak to a service manager and was told that there was no one else for me to speak with. Frustrated, I left and made an appointment to have the car detailed. The detailer smelled the same smell but wasn't able to do anything about it, noting that it was coming from inside the air conditioner system. At the advice of a friend, I reached out to Marino Jeep. They took the car and provided us with a brand new loaner to use while they investigated. Within a day, they identified three MAJOR issues with our air conditioning and heating system that the previous dealer had missed. The repairs were estimated at almost $5K and Marino proactively worked with our warranty company to get the entire repair covered. Although the problems were complex (they had to take off the front dashboard), they let us keep the loaner while they worked and they were able to fix the problem and we have had NO issues since then. We could not be happier with their expertise, their work and their customer service. We will gladly drive the 45 minutes from our house to use them for all future repairs. We highly recommend them - particularly for the complicated stuff! More

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Dan and the entire team at Marino were so easy to work with. Dan listened to what I wanted and was importantly to me and helped direct me in the right direction. with. Dan listened to what I wanted and was importantly to me and helped direct me in the right direction. More

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Thank you very much for our new vehicle we are very happy for the new one we appreciate your time the truth is that you knew how to explain every detail and work on our budget that was the most important we for the new one we appreciate your time the truth is that you knew how to explain every detail and work on our budget that was the most important we appreciate it very much we are going to refer our family and friends to Marino thank you JC More

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Today we went to the Marino dealership and we were attended to very kindly by JC from Marino, very attentive and kind. We thank you for your service and attention throughout the entire process. My fri attended to very kindly by JC from Marino, very attentive and kind. We thank you for your service and attention throughout the entire process. My friends and family are very happy with the new Jeep Grand Cherokee 2024 Limited vehicle. We are always very grateful. More

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Muy felices por nuestro jeep gracias por la atención muchas gracias uc por todo muy amable muchas gracias uc por todo muy amable More

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Muchas gracias JC por el vehículo que compramos contigo. La atención fue muy buena todos estamos muy contentos. Nos encantó tu profesionalismo atención y subiste como trabajar en nuestro presupuesto siempre La atención fue muy buena todos estamos muy contentos. Nos encantó tu profesionalismo atención y subiste como trabajar en nuestro presupuesto siempre vamos a recomendar a todas nuestras amistades familiares contigo has ganado un cliente por vida te lo agradecemos muchas veces por tu tiempo Atención profesionalismo definitivamente eres el Top de Marino Thank you very much JC for the vehicle we bought with you. The service was very good, we are all very happy. We loved your professionalism, attention and how you worked on our budget. We will always recommend you to all our friends and family. With you, you have won a client for life. We thank you many times for your time. Professional attention, you are definitely the Top of Marino. More

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Words can’t express my gratitude and love for Tony, JC, Joe T. and the entire Marino team! For 13 years, my family, friends and I have trusted Marino for every Jeep, Chrysler and Dodge purchase. Every Joe T. and the entire Marino team! For 13 years, my family, friends and I have trusted Marino for every Jeep, Chrysler and Dodge purchase. Everyone in service, sales, finance and everywhere in between are amazing to work with! This is my 4th purchase and I couldn’t be happier with the service and due diligence they put into making everything possible. #LifetimeCustomer - Ash More

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The service department is always helpful and makes you feel like you are the only customer feel like you are the only customer More

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This is my second vehicle with Jc. Thank you so much for your patience and great customer Service , he always work your budget and make you happy Thank you so much for your patience and great customer Service , he always work your budget and make you happy More

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Thank you for a great experience. We love our ram 1500 go to Marino Chrysler Jeep Dodge and ask for Jc. That’s my guy. We love our ram 1500 go to Marino Chrysler Jeep Dodge and ask for Jc. That’s my guy. More

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