Robert Suarez | Page 29

After experiencing transmission problems with our van and taking more than 2 weeks to even diagnose the problem, we determined that we should probably consider getting a different vehicle. Being newly reti taking more than 2 weeks to even diagnose the problem, we determined that we should probably consider getting a different vehicle. Being newly retired and wanting to travel we concluded that getting a different vehicle was in our best interest. Due to the rampant spread of Covid we wanted to do most of the search online and narrowed our choices to either a Ford Escspe or Jeep Compass. After extensive research we chose Ferman Jeep and through our communications we were fortunate enough to be able to work with Elizabeth Rose. I'll be honest and state that we had tried a few times in the past to work with Fermsn Jeep but no luck. However Eluzabeth broke that streak and worked with us to be able to purchase our new SUV. Highly recommend to seek her out for your car hunting adventures. Also big shout out to Scott Pith, business manager. Great guy and a fellow Cincinnati Reds fan. More

by sharon538 Verified Customer Verified Customer

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Helpful during the process from ordering the Jeep and keeping informed of the progress as it was being built and delivered. Overall experience great. keeping informed of the progress as it was being built and delivered. Overall experience great. More

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This place makes you feel at home. Everyone is very respectful and attentive, going the extra mile to make the customer happy. respectful and attentive, going the extra mile to make the customer happy. More

by SMUTBALL Verified Customer Verified Customer

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Frank and Scott were great! They stayed past closing to get me my car and we couldn’t be happier! get me my car and we couldn’t be happier! More

by Alex.arnold Verified Customer Verified Customer

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Ray was great, no oversales pushy attitude. Worked with me to drive several vehicles and never complained. Probably ended up buying that day not only because of the Jeep I wanted but patience of Ray! me to drive several vehicles and never complained. Probably ended up buying that day not only because of the Jeep I wanted but patience of Ray! More

by mmalone62 Verified Customer Verified Customer

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ray was very involved, keeping up update d,polite, tina filled in when ray wasn't there, so good teamwork filled in when ray wasn't there, so good teamwork More

by joann Verified Customer Verified Customer

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Lizzy Lam helped me helped me get my new truck and made the process easy and stress free. Highly recommend working with her, I will definitely be referring others over. the process easy and stress free. Highly recommend working with her, I will definitely be referring others over. More

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Great experience, salesperson Tony, was great to work with, he answered all of our questions and explained the process well. with, he answered all of our questions and explained the process well. More

by irishkate3 Verified Customer Verified Customer

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Unbelievably knowledgeable staff. Great service all around. Service department is very user-friendly and quick to help. Five stars all the way. Thank you for my new gladiator around. Service department is very user-friendly and quick to help. Five stars all the way. Thank you for my new gladiator More

by KEVIN.CHAMP Verified Customer Verified Customer

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IFeel waiting almost 3 hrs for a oil change And Battary I Feel waiting almost 3 hrs for a oil change And Battary as a long time I Feel waiting almost 3 hrs for a oil change And Battary as a long time More

by kwilke08 Verified Customer Verified Customer

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