Robert Lakey
Robert Lakey at Allentown Kia
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Robert Lakey

General Sales Manager

Allentown Kia

2350 Lehigh Street
Allentown, PA 18103

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3.6
6 Reviews
3.6

6 Reviews

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6 Reviews of Robert Lakey

July 18, 2024

Dealership Rating
Employee Rating

Bought a vehicle and had some serious issues they fixed one and want to patch up other. They said they would make right but never came through. They also lied on car fax. I don’t trust these people at all More

by Fxf1100turbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 31, 2024

Allentown Kia responded

We apologize for the issues you've encountered and any miscommunication regarding your vehicle's repairs. We strive to provide honest service, so it's concerning to hear about this experience. Please reach out directly so we can address these concerns properly and work towards a resolution. Thank you, Joe Daino - Director Of Operations - (610) 791-1900.

July 12, 2024

Dealership Rating
Employee Rating

Everyone at the dealership is so friendly and helpful! BDC, Sales, Managers, and finance make the process non stressful. I am a Kia customer for life now. More

by candicemagluilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2024

Allentown Kia responded

Hi Candice. We're delighted to hear that our team at Allentown Kia made your experience stress-free and enjoyable! Thanks for choosing us, and welcome to the Kia family for life!

June 08, 2024

Dealership Rating
Employee Rating

Had a horrendous experience here. Deceptive. Once you hand over your down payment check and hand them the keys to your trade, its all over. More

by Buyer's Remorse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elijah Rivera, Justen Camacho

Jun 12, 2024

Allentown Kia responded

I'm truly sorry to hear about your experience. We strive for transparency and it's concerning that you felt misled. Please reach out so we can discuss this further and work towards a resolution. Thank you, Robert Lakey - Sales Manager - (610) 791-1900

March 15, 2023

Dealership Rating
Employee Rating

5 stars to Thomas Robinson! It was so pleasant to work with him, as he guided my husband and I every step of the way. I will always remember my incredible experience at Kia Alle More

by Paola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 13, 2023

Dealership Rating
Employee Rating

Thomas was one of the best car salesman I ever came in contact with. He made it so easy for my wife and I to get into our new Kias. I would recommend him to anyone looking for a vehicle with NO xx! More

by jtorr560@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 04, 2023

Dealership Rating
Employee Rating

I previously had a bad review for this dealership because of how I felt my particular car buying situation previously played out. I do have to say that if it wasn’t for Rob and Joe making things right and do More

by AlexB514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Carazo

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