Robert John Lisi | Page 166

Great experience Would recommend to anyone looking for great experience while buying a car. Sales, contrary to other dealerships, are really honest and professional pe Would recommend to anyone looking for great experience while buying a car. Sales, contrary to other dealerships, are really honest and professional people; they are not pushy or use old-school pressurizing tactics. They work with you to help find the car you are looking for. Worked with Puneet Kapoor to purchase CLA. Both he and Robert (who walked me through initial setup of the features and technology) are really experienced and professional. really happy I went to Princeton Mercedes. More

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Robert and the dealership go above and beyond what is expect So this dealership goes way beyond what I ever expect from them . My new 2019 E the garage door open was not working they came to the house on multipl So this dealership goes way beyond what I ever expect from them . My new 2019 E the garage door open was not working they came to the house on multiple occasions worked with Home Lin and Robert was the star he would not give up even thought Home Link was telling him something he finally figured it out and my garage door buttons now for. Thanks for the great service and never giving up. More

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Great Car leasing experience Princeton Mercedes Benz is a great dealership to work with. Our salesperson Tom Trovas was so informative about the product and had a very laid back, Princeton Mercedes Benz is a great dealership to work with. Our salesperson Tom Trovas was so informative about the product and had a very laid back, no pressure attitude. We had several calls back and forth and all questions were answered in a timely manner. We felt that we negotiated a great price and the car was pristine upon delivery. If you’re getting a Mercedes Benz, go to Princeton.. it will be the best decision you make. More

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The Real Deal It is hard to write great reviews of vehicles and dealerships when you first buy a vehicle; you are just starting your relationship with the brand and It is hard to write great reviews of vehicles and dealerships when you first buy a vehicle; you are just starting your relationship with the brand and that establishment. So here is a shot at telling everyone about our experience with Chris at Mercedes of Princeton. I called Chris on a Wednesday after trading a few emails with their online sales team. We found the vehicle competitivley priced and it drew us in. I figured end of quarter and month would help us filter out the salesy jargon and get into making it an enticing conversation. Chris is the real deal. We chatted for a few moments regarding the vehicle and we got right down to the brass tacks. I didn’t want to pay the ad price and he couldnt budge too much because it truly was competitively priced. Here’s what went really well: -No hassles with pitching to sell me the vehicle -Straight foreward discussion on features, test drive, and what the comparison points were between this vehicle and others like it -Patience; we had my family with us and he accomodated them extremely well to check out the vehicle and potentially get them into a different vehicle -Negotiation: We had some options and walked away with a deal that made both sides feel really good about the purchase -Turn Aorund/ Vehicle Delivery: The vehicle was prepped same day!!! -Closing: Finally a dealership where my closing was a great experience. I have had bad closings in the past and this was almost pleasureable. Chris did have other clients but multi-tasked with perfection with us in feeling liek his priority #1. Signed papers, exchange collateral, and off to vehicle education we went. What didn’t go so well: -Education: Since we bought the car and picked it up same day, everything was on a rushed time table. We wish we had more time with Robert who was excellent with educating us on all the features of the vehicle. A true Mercedes Model Expert!! -Vehicle Prep: Somewhere in our communcation we had a mishap. I asked for al dealership badging to be taken off the car. The technicial removed all badging inclusive of manufacturer. I must say that at first we were questioning it, but it might grow on us. MoP sent us the replacement decal badges and offered to mount if we decided we wanted them back on just in case. Overall, I highly recommend Chris and his team at Mercedes of Princeton. Very knowledgeable and a no hassle deal process. They are very good in making you feel that you have not walked into “just another car dealer”. The team understands the incvestment someone is making in their products and returning what is expected from a luxury vehicle buyer in service and capability. We may return in a few years if we choose to buy another MB to this dealer exclusively. More

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Very satisfied customer o I have been a customer of MB of Princeton since 2003. Robert is a great addition to a dealership that takes care of its customers I have been a customer of MB of Princeton since 2003. Robert is a great addition to a dealership that takes care of its customers More

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Top Flight Sales Consultant This is my 34th car, and by always checking out more than one dealer I have found that buying or leasing a car can be a very stressful experience. Thi This is my 34th car, and by always checking out more than one dealer I have found that buying or leasing a car can be a very stressful experience. This time, however, there was absolutely no stress. This was the best, if not a tie for the best car buying experience I have ever had. My sales consultant Puneet Kapoor, is a very pleasant, smartly dressed man with a laid back personality as well as a lot of car sales experience and knowledge. The dealership, Princeton Mercedes Benz demonstrated a genuine concern for this potential customer, too. This experience there certainly stood out, and believe me with all my car buying experience I can pick the best out (for my needs). Puneet was able to handle my special needs in acquiring a car. On top of everything I liked about him I was even able to negotiate a better price as we say to "seal the deal" I thank him greatly, and I wish Puneet a long tenure at Princeton Mercedes. I look forward to seeing him when I am at the dealership in the future. You can be sure that I will tell all my friends and neighbors about my great experience. Over the years there were dealerships I didn't do business with solely due to the salesperson. On the contrary, Puneet was not the least bit pushy, nor was he impatient. Puneet gave me a competitive price to begin with in order to win me over knowing Princeton wasn't the only dealership I had visited. I also want to thank George Wilkening/GM, and Jimmie Russonello/Inventory-Swap Manager, for helping me the few days Puneet was away on company business. Further, I thank Robert Lisi/Product Concierge who was assigned to explain and set up all of the special technological features of my car for my unique needs, both before I left the dealership and later as I had more questions on the phone, and a subsequent visit. Although my wife and I were pressed for time when we picked up the car Robert was very patient with us, and said there would be more tutoring for us in the near future. He said that I could call anytime, as I did the other day when he answered my questions in a very cordial and efficient way. I am looking forward to any visits I have to the service department in the future to be as pleasant, and stress free as the purchase was for me. More

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BEST Sales Experience! This my 1st MB and overall 9th Car/SUV Purchase and I can tell you this is one of my BEST experience. Great Sales Experience who understands customer This my 1st MB and overall 9th Car/SUV Purchase and I can tell you this is one of my BEST experience. Great Sales Experience who understands customer's needs and expectations by their streamlined process. I strongly recommend MB of Princeton. -Sivakumar Ganesan President | CEO , Comorin Technologies - A SAP Supply Chain & Logistics Solutions Company More

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Best Car Buying Experience This was by far my best car buying experience. Very straight forward, responsive not the least bit pushy. 100% will be buying from them again. This was by far my best car buying experience. Very straight forward, responsive not the least bit pushy. 100% will be buying from them again. More

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Introducing me to me new GLC 300 Robert took the time to go over all the features on my new car. Answered all my questions, and showed me how to use my new Apple phone. He is a real Robert took the time to go over all the features on my new car. Answered all my questions, and showed me how to use my new Apple phone. He is a real asset to the dealership. More

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Extremely friendly and personable Best personal experience in buying a new car. From the receptionist upon entry. All the way to management. Our salesman Tom was extremely friendly Best personal experience in buying a new car. From the receptionist upon entry. All the way to management. Our salesman Tom was extremely friendly and knowledgeable. Downsizing from a GL to a GLC300. More

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