Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

Contact Me
5.0
279 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

12 yrs, 9 mos

5.0

279 Reviews

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279 Reviews of Robert Hepner

September 05, 2025

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Scott was and still is extremely helpful with everything! I even had an issue where my truck was stuck at my house due to a mechanical issue Scott and sales manager Todd came to my house to see if there was More

by Eli
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Scott Ponsell

Sep 07, 2025

Carman Ford Lincoln responded

Thank you for the wonderful comments and 5-star review! We truly appreciate you taking the time to share your experience at Carman Ford Lincoln. We're excited to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new Ford! Carman… Driven by the Best!

August 30, 2025

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Carman and Scott made the process so easy and efficient. We knew what we wanted and they delivered. My new Bronco Sport checked all the boxes I had on my list. Can’t beat the price and the service! More

by Peggy.delfabbro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Aug 31, 2025

Carman Ford Lincoln responded

Thank you Peggy for the great comments and 5-star review! We truly appreciate you taking the time to share your experience at Carman Ford. We're excited to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new Ford Bronco Sport! Carman… Driven by the Best!

August 24, 2025

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Scotty was so friendly and actually made car buying fun! He was very thorough and answered every question I had. The rest of the team was great as well. I'm very happy with my experience. More

by aubreyj126
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Aug 24, 2025

Carman Ford Lincoln responded

Thank you for the great comments and 4/5-star review! We truly appreciate you taking the time to share your experience at Carman Ford. We're glad to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new to you ride! Carman… Driven by the Best!

August 23, 2025

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Great dealership. Vincent make the process seemless. Excellent service and hospitality was top notch. I will shop at this dealership for future vehicles. More

by garystacey_0129
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Grimaldi

Aug 23, 2025

Carman Ford Lincoln responded

Thank you for the kind comments and 4/5 star review. We appreciate you taking the time to review Carman Ford. We are thrilled to have you as a member of the Carman Ford customer family. We look forward to serving you for years to come. Enjoy your new Ford. Carman...Driven by the Best!

August 21, 2025

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This is our third Lincoln. Over fifty years of marriage we purchased many cars. This dealership and the salesman Eylem Gokdemir were the best we ever had. They didn't have on t More

by jcjesusneverfails
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Recommend Dealer
Yes

Other Employees Tagged: Frank Azan, Eylem Gokdemir

Aug 21, 2025

Carman Ford Lincoln responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are honored that you remain a valuable member of the Carman Lincoln customer family. We look forward to serving you for years to come. Enjoy your new Lincoln Corsair. Carman...Driven by the Best!

August 15, 2025

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Scott was very helpful and knowledgeable and made the experience enjoyable and everyone at the dealership was welcoming and friendly and made the process of getting my new car easy! More

by halleydannemiller
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Aug 15, 2025

Carman Ford Lincoln responded

Thank you for the kind comments and 4/5 star review. We appreciate you taking the time to review Carman Ford. We are excited to have you as a member of the Carman Ford customer family. We look forward to serving you for years to come. Enjoy your new Ford. Carman...Driven by the Best!

August 14, 2025

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Scott was great. The whole team was friendly. Made the experience comfortable and easy. I really appreciate the whole experience. Thank you, everyone! More

by jlodeski
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Aug 14, 2025

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Lincoln. We are glad to have you as a member of the Carman Lincoln customer family. We look forward to serving you for years to come. Enjoy your new to you ride. Carman...Driven by the Best!

July 30, 2025

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Scott was very knowledgeable about the vehicle I purchased. I enjoyed my experience at Carmen Ford. More

by Greg
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Scott Ponsell

Jul 30, 2025

Carman Ford Lincoln responded

Thank you Greg for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford. We are glad to have you as a member of the Carman Ford customer family. Enjoy your new Ford. Carman...Driven by the Best!

June 22, 2025

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This is my 2nd Ford Edge I have purchased. Carman Ford is great to deal with and Scott made the process very easy More

by Carol
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Jun 23, 2025

Carman Ford Lincoln responded

Thank you Carol for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman Ford. We look forward to serving you for years to come. Enjoy your new Ford Edge. Carman...Driven by the Best!

June 14, 2025

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Scott Ponsell was extremely knowledgeable and professional. He made the buying experience easy and fast. More

by bshudsonpa
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

Jun 23, 2025

Carman Ford Lincoln responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Carman Ford. We look forward to serving you for years to come. Enjoy your new Ford truck. Carman...Driven by the Best!

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