Robert Guthrie | Page 13

Nice, clean, socially distant experience. Everyone there was inviting and helpful. For being such a strange time, it felt normal and I appreciate everyone there for the experience. was inviting and helpful. For being such a strange time, it felt normal and I appreciate everyone there for the experience. More

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My first new Toyota Purchase!! Pulling into the lot at Suburban Toyota my first impression was WOW! This place looks amazing. I was immediately approached by my sales rep Rob who greeted and welcomed me. Suburban Toyota my first impression was WOW! This place looks amazing. I was immediately approached by my sales rep Rob who greeted and welcomed me. As my new Tacoma was being prepped we went over all the paper work which was already prepared and signed a few documents. The finance Manager Mike Beidoun was extremely knowledgeable in the products offered for my protection. Every staff member was polite and friendly. I am very happy with the overall transaction and enjoying day 2 with my brand new truck. I would definitely Highly recommend Suburban Toyota of Farmington Hills. More

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Josh was very professional and put us at ease throughout the process. We will definitely recommend him to anyone looking to purchase a Toyota. We are happy with our experience. the process. We will definitely recommend him to anyone looking to purchase a Toyota. We are happy with our experience. More

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2017 Camry SE sold itself but Robert and the Suburban team have an excellent sales process and executed it flawlessly. Had couple of minor things that Robert promised to attend to prior to pickup and he team have an excellent sales process and executed it flawlessly. Had couple of minor things that Robert promised to attend to prior to pickup and he did as promised. Hope the car performs as well as the Suburban team. Found car on Cars.com and vehicle was well presented there. Great pictures and description was spot on. Nice that Suburban posts free carfax with advertisement. More

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Never have I encountered such a pleasant car buying experience, and it was all due to Robert Guthrie! Rob is knowledgeable, personable and easy to get along with in a truly sincere manner. My wife an experience, and it was all due to Robert Guthrie! Rob is knowledgeable, personable and easy to get along with in a truly sincere manner. My wife and I both would highly recommend Rob! More

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Robert Guthrie has an exceptional personality that makes you feel welcome. He's attentive and a good listener. He didn't pressure me into accepting only what's available. He actually went over and above to you feel welcome. He's attentive and a good listener. He didn't pressure me into accepting only what's available. He actually went over and above to ensure that I was satisfied with my purchase. Robert made the car buying experience at the Farmington Hills location an excellent one! I would definitely refer new car buyers to this location. More

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It was easy and quick to get the vehicle I wanted. It took them only 1 hour to complete the paperwork. Also, they helped with the pricing. took them only 1 hour to complete the paperwork. Also, they helped with the pricing. More

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I bought my 4th vehicle from suburban Toyota of novi !! Absolutely fantastic experience from the entire staff !!!! Robert the salesman was outstanding professional. The sales manager went out of his way to Absolutely fantastic experience from the entire staff !!!! Robert the salesman was outstanding professional. The sales manager went out of his way to help me , and he and Robert have tajen care me and my family for years !!!! The finance manager made the whole experience fast super easy and professional. Best experience ever !! More

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Great dealer! I’ve purchased 5 vehicles from dealerships in my lifetime and this was the best one I’ve dealt with. Willing to work with you on price, super fast response time, and professional all the way. in my lifetime and this was the best one I’ve dealt with. Willing to work with you on price, super fast response time, and professional all the way. Highly recommended!!! More

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Josh provided top level customer support and went out of his way to assist us with an unusual situation. We had purchased a new car from Josh 6 weeks earlier that got into an accident and was totaled by the his way to assist us with an unusual situation. We had purchased a new car from Josh 6 weeks earlier that got into an accident and was totaled by the insurance company. Josh sprung into action and we drove off in a replacement vehicle in a very short period of time thanks to Josh! More

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