Robert Goodmon

The entire sales team is awesome. I'm overwhelmed of their customer service throughout the entire process. I had looked and spoke with many near volkswagen dealerships. Either no call I'm overwhelmed of their customer service throughout the entire process. I had looked and spoke with many near volkswagen dealerships. Either no callbacks, or follow-ups from one on one Salesman. Northtowne went above and beyond. I first met Robert Goodman. His attitude was great. When he went on vacation I was assisted by Michael Smith. Then when Michael wasn't available Matt didn't disappoint. I knew what I wanted and wasn't going to.settle for nothing else. Matt asked to give him a chance to find my dream car. Whoa, within 30mins. Matt returned my call. Within 24hrs, the vehicle was delivered to Northtowne Volkswagen. I purchased the very next day. To finish the financial paperwork, Thomas handled my personal information with the utmost respect. He was very informative and helpful to make the best decisions.on scale from 1 to 10, I give them a 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

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Very easy going, easy to work with and straight to the point. Honest too, would recommend him to family/friends point. Honest too, would recommend him to family/friends More

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Kevin was great! He stayed in contact with us so we knew when the car was out of the detail shop and ready for test drive. Thomas and Robert were very helpful and fri He stayed in contact with us so we knew when the car was out of the detail shop and ready for test drive. Thomas and Robert were very helpful and friendly as well. No pressure sales, friendly staff and very minimal fees made for a great experience buying our pre owned Honda Odyssey. I would drive the 40 minutes to buy from them again!!! More

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Kevin was informative, communicative, no pressure. Robert patiently answered questions before we signed. Great experience! Robert patiently answered questions before we signed. Great experience! More

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Had an amazing experience with the employees at Volkswagen Northtowne!! First dealership to listen to me and not be pushy. Left with a brand new car Glory to God! Thank you Thomas drinnon, bill Deu Volkswagen Northtowne!! First dealership to listen to me and not be pushy. Left with a brand new car Glory to God! Thank you Thomas drinnon, bill Deuel, and Robert Goodmon my salesman for making this an enjoyable and easy process !! More

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Dealt with Robert via text. He was great to work with & answered all my questions. Saved me so much time dealing with him this way. When I came in to finalize the deal, it we He was great to work with & answered all my questions. Saved me so much time dealing with him this way. When I came in to finalize the deal, it went very quick & was an easy process overall. More

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Easiest car buying experience I’ve ever had. Robert was very helpful. I was able to test drive multiple cars and complete the purchase in one afternoon! Robert was very helpful. I was able to test drive multiple cars and complete the purchase in one afternoon! More

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Had been there previously with another employee and Robert agreed to help us until the other person was ready but instead of just having us wait in the waiting room he helped us look for what we wanted Robert agreed to help us until the other person was ready but instead of just having us wait in the waiting room he helped us look for what we wanted. Ultimately ended up working with him and was able to get us the Atlas we wanted and for a good price. More

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I purchased a VW Taos from out of state. I was a little nervous because I’ve never bought a car this way before. Robert made me feel so comfortable, and made the process smoother than any ca I was a little nervous because I’ve never bought a car this way before. Robert made me feel so comfortable, and made the process smoother than any car I ever bought in person. The car arrived on schedule, and I couldn’t be happier with my new Taos. Thank you! More

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They was helpful in finding exactly what we was looking for and they explained everything so well! for and they explained everything so well! More

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