Robert Bradford
Service Technician
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
90 Reviews
Write a Review90 Reviews of Robert Bradford
March 30, 2026
Not sure who Robert Bradford is, but the Service Team didn't greet me, made me wait, then told me that my scheduled appointment for an oil and filter change would take a couple of hours. Then, I never sa didn't greet me, made me wait, then told me that my scheduled appointment for an oil and filter change would take a couple of hours. Then, I never saw that man again. Two and a half hours later, someone finally checked on my vehicle and told me they were finishing up. Later, that same man handed me my key and I left, but without any paperwork. The bigger complaint is that scheduling service thru Bluelink has not worked out for me. More
Other Employees Tagged: Robert Bradford
March 25, 2026
Worst phone system ever! Impossible to get a human on the phone. Robert was nice but after expressing my frustration re: the phone situation, he then gave me his card and inf Impossible to get a human on the phone. Robert was nice but after expressing my frustration re: the phone situation, he then gave me his card and informed me I could contact him personally, well that was impossible as well. I left numerous messages and even texted non stop and go no response, he claimed he never got them. What a huge waste of my time. There’s a recall on my seatbelts and was told they were not in stock and would have to bring it back, but after leaving I realized no one asked me about coming back to get that done. After getting oil changed and inspection, I told them I had a slow leak in tire, they did patch it up but left me with a low tire, why would t they check the pressure and fill it up for me?? Very frustrating and dissatisfied More
March 21, 2026
Very fast. Great communication. Wonderful customer service Overall, a wonderful experience. Would definitely recommend to friends and family Great communication. Wonderful customer service Overall, a wonderful experience. Would definitely recommend to friends and family More
Other Employees Tagged: Robert Bradford

