Robert Boone | Page 9

Fernando was very knowledgeable of the Toyota products. He listened to our needs and narrowed down the selections and had us drive multiple models to make sure we were happy with our pick. If you’re lookin He listened to our needs and narrowed down the selections and had us drive multiple models to make sure we were happy with our pick. If you’re looking for a great salesperson or a great organization to make your next purchase contact Corwin Toyota and ask for Fernando! More

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I purchased a 2024 Toyota 4Runner that was still being built. It was discerning buying a vehicle sight unseen. Meagan Stowell handle the transaction and did everything I asked for to make me comfortable built. It was discerning buying a vehicle sight unseen. Meagan Stowell handle the transaction and did everything I asked for to make me comfortable. We received the vehicle April 3. It was everything we expected . Meagan was very patient with my wife explaining all of the technology. I would recommend Corwin and Meagan to others. More

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Brad Darden cheerfully gave me a listening ear for my needs, and guided me through the buying process for a reliable, economical used car. He and Francis did some digging to get me just the right car, an needs, and guided me through the buying process for a reliable, economical used car. He and Francis did some digging to get me just the right car, and moved quickly to make sure it was in the best condition for me. Communications were thorough and honest, and I am glad I drove from Lincoln to get the best in services and products for my money. More

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We had okay service, besides attempted to be ripped off with a terrible interest rate and price on an extended warranty. The real problems came when we decided to cancel the extended warranty, the scare ta with a terrible interest rate and price on an extended warranty. The real problems came when we decided to cancel the extended warranty, the scare tactics were unethical as well as getting anything done to cancel was ridiculous. My husband cancelled and let Robert know and somehow it took a week for him to get a piece of paper to another coworker so that our cancellation would be processed in 30 days like he originally said. After 5 weeks had passed, no one in finance returned a call for over 24 hours, we got transferred to the “general manager” who didn’t answer and couldn’t leave a voicemail for, my husband had to physically drive to the location to accomplish anything. Robert finally called 2 days later and left a voicemail to “ease our concerns” that did no such thing. Never would work with corwin again and happily refinancing to make sure they don’t get another penny, and happily notifying every person I know to not use corwin. I’ll happily take my 2 years worth of oil changes to any other dealership than this one. More

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We drove to Bellevue (3 hr round trip) specifically to purchase a Toyota Tundra 1794 Edition, arriving at 5 pm. The sales person we had communicated by text with was there and fairly good at her job and b purchase a Toyota Tundra 1794 Edition, arriving at 5 pm. The sales person we had communicated by text with was there and fairly good at her job and by 5:30 we had agreed on terms for the trade/purchase and were told it would take about an hour to get through financing. After being told many times that we were "next in line" it took three hours before the finance person came to tell us to 'follow him'. Then he led us 'slowly' to his office, he opened the door to his office and said 'wait here', to which we were wondering WHY more WAITING? We asked him where he was going, and he snapped back that he had to get our title and then came back to his office a couple minutes later to be huffy and gruff with us. By the time we left his office he had been rude and berating to us repeatedly. I would never want to even talk with him in any setting and would certainly never want to work with him with regard to financing. By the way... I was able to get financing with my phone using a credit card app in about 5 minutes after leaving the dealership, there is no way this needed to take three hours to secure. Had we known this was going to be such a glitch we would have gotten financing elsewhere before heading to Corwin. Then, we were told they couldn't get our plates off the trade in since the service department was no longer at work. That's fine, they would mail/fedex them to us the next day when they went over the trade in before it was placed for sale. A week later I could see our trade in listed in their used cars, however we were not sent our plates. Later found out from our sales person that due to a misunderstanding they threw away one of our plates but she still had one to return to us. WHY WOULD A SERVICE DEPT THROW AWAY A PLATE WITH VALID TAGS?? Those might have been needed to place on a new vehicle. That was just stupid. We will never do business with them again and will sway others away as well. More

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Bill worked with me on everything when my local dealership would barely speak to me. Kept me in the loop every step of the way and got me my new RAV4 in record time when other places quoted a year dealership would barely speak to me. Kept me in the loop every step of the way and got me my new RAV4 in record time when other places quoted a year or more. Well worth the drive out of state! More

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They are a RIP off the worst experience I have nothing good say about them good say about them More

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Drove 3 hrs to check out a vehicle we saw posted on there website. The vehicle was clearly not detailed. The front and rear struts are bad and tires are xxxxx out. They still wanted top dollar. So after dec website. The vehicle was clearly not detailed. The front and rear struts are bad and tires are xxxxx out. They still wanted top dollar. So after deciding to still buy it after I know better Robert Boone gave me a hard time for paying with cash. He said this would have been easier paying with check. Than when he makes out the intransit he makes it for 11/20/31. When my wife tells him he made it out the year for 2031 he just shrugs and scribbles over it instead of make new intransits. So needless to say I will never go back to this bull$hit dealership. Also the website says the vehicle was never wrecked. But apon further investigation it was clearly wrecked. More

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Last week my wife and I went into Corwin Toyota of Bellevue with the intent to purchase a used Camry that I had found online. From the moment we arrived the service was great! Our salesman, Shawn McGr Bellevue with the intent to purchase a used Camry that I had found online. From the moment we arrived the service was great! Our salesman, Shawn McGrane wad friendly, courteous, and really made an effort to make our expirience pleasant. He definitely made us like his priority, not just 'another sale'. He was a pleasure to work with! After we agreed to buy the car we shook hands we were then transported to the finance office, where we met Robert Boone who took care of us from there. He too, was friendly, courteous and a pleasure to work with! He set us up with a reliant warranty plan to potect us on the voyage home, and four years beyond. I highly recommend this crew! More

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Don't trust dealership. Told my wife a high interest rate and so I told her we would get it through are bank and when they asked why we wouldn't finance through them and tol Told my wife a high interest rate and so I told her we would get it through are bank and when they asked why we wouldn't finance through them and told them that we had a better rate the back tracked and said a lower rate. Why not just be honest in the first place and give your customers the lowest rate. Also the price that was listed wasn't true had $700 more when we decided to purchase the vehicle. More

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