Robert Baturin | Page 15
Sales Manager
Arlington Heights Buick GMC
777 W Dundee Rd
Arlington Heights, IL 60004
Dealership Experience
6 yrs, 10 mos
Industry Experience
14 yrs, 9 mos
155 Reviews
Write a Review155 Reviews of Robert Baturin
October 28, 2019
Rough Start - Excellent Outcome My wife and I initially went to Sullivan to look at a 2019 CPO GMC Arcadia which we were told was available and would be pulled up and ready. Upon ar My wife and I initially went to Sullivan to look at a 2019 CPO GMC Arcadia which we were told was available and would be pulled up and ready. Upon arrival at the dealership 30 mins. later we were told the vehicle had been sold "20 minutes ago". No call, email or other notification by staff informing us of the status of the vehicle. Needless to say we were both disappointed and more than a little perturbed. Our sales rep, Robert Baturin walked into a perfect storm and handled the situation with professionalism, patience and no pressure. Were it not for Mr. Baturin, we would have turned around and walked out to look elsewhere. More
October 26, 2019
No hassle no bs .. Great place to buy a car This is by far the best car buying experience I ever had. There was no hidden fees straight forward business. But best of all very friendly and welcom This is by far the best car buying experience I ever had. There was no hidden fees straight forward business. But best of all very friendly and welcoming. I'd recommend this dealership to anyone. The salesman was robert and he gets the job done More
October 23, 2019
I had a very good experience and service with the dealership Sullivan Buick dealership was really easy, knowledgeable, friendly and knew all the answers to my questions. Helped with financing and did not have to Sullivan Buick dealership was really easy, knowledgeable, friendly and knew all the answers to my questions. Helped with financing and did not have to wait forever. More
October 21, 2019
New Truck No reason to go anywhere else. Robert - my salesman- was knowledgable and well informed, not to mention very accommodating. Dan - the sales manager No reason to go anywhere else. Robert - my salesman- was knowledgable and well informed, not to mention very accommodating. Dan - the sales manager - made it a quick and painless process. More
Other Employees Tagged: Daniel Szwec
October 20, 2019
Buying A Used Car Everyone was welcoming and had a smile on their faces when we came in. I really recommend going to them because they are really honest about each car Everyone was welcoming and had a smile on their faces when we came in. I really recommend going to them because they are really honest about each car and prices and what’s good and bad. More
October 16, 2019
Awesome Experience Looking for a specific truck for months I was exhausted from getting the run-around by typical salesman and them trying to sell me something that I di Looking for a specific truck for months I was exhausted from getting the run-around by typical salesman and them trying to sell me something that I did not want. Ceaser was just awesome he got me the price I wanted and the truck I came in for. No one ever tried to push me in any direction that I did not walk in the door for. Excellent business!!!! More
Other Employees Tagged: Cesar Martinez
October 01, 2019
FRiendly Robert was friendly and easy to deal with purchase . he right away recognized what we needed and took care of it without wasting time. Thanks for help Robert was friendly and easy to deal with purchase . he right away recognized what we needed and took care of it without wasting time. Thanks for helping us to make the decision. More
September 25, 2019
The best car buying experience I have ever had Robert Baturin went above and beyond to make sure all of my needs were met. I felt like I was a VIP even before I had committed to buying here. Mike i Robert Baturin went above and beyond to make sure all of my needs were met. I felt like I was a VIP even before I had committed to buying here. Mike in Finance was also great and made everything easy to understand. They've just earned a lifetime customer today! More
Other Employees Tagged: Mike O'Connell , Samantha Edwards
September 24, 2019
Robert did great ! I dealt with Robert over the phone since I live three hours away..He sent me extra pictures that I requested & also checked certain things out on I dealt with Robert over the phone since I live three hours away..He sent me extra pictures that I requested & also checked certain things out on the truck for me. He even had a second person take a look at it to reassure me..He returned all phone calls in a timely matter. I took the three hour drive to check it out & test drive it.. It was everything that Robert said it was & I made the purchase ! Mike in finance was fun to talk to and he also explained everything in detail & got everything wrapped up in a timely fashion. I would definitely check with Sullivan Buick GMC Inc.out if looking for a new or used vehicle ! Sincerely, Mike from Green Bay More
Other Employees Tagged: Mike O'Connell
September 21, 2019
Thank you for helping me get into a new truck Thank you Chris lahey for all the help . These guys worked hard to get me into my new truck and took the time to stay late and help me set everything Thank you Chris lahey for all the help . These guys worked hard to get me into my new truck and took the time to stay late and help me set everything up. More
Other Employees Tagged: Chris Lahey, Mike O'Connell

