Rob Tong
Rob Tong at Great Lakes Subaru

Rob Tong

Product Knowledge Expert

Great Lakes Subaru

920 Plaza St
Findlay, OH 45840

Contact Me
4.9
75 Reviews

I was born and raised here in Findlay, Ohio. In the last 40 years I have held positions in all aspects of the automotive industry. This would include titles such as sales manager, parts and even service. Most people know that I enjoy local history and I'm very active in the community when it comes to related programs and that such. I spent over 20 years as a board member with our local historical museum. I am also the administrator of "Love Findlay History" on facebook which literally has thousands of followers. I am true animal lover and have three large dogs and several cats at my house. Please give me the opportunity to help you out with any of your automotive needs. I will certainly be there for you.

Dealership Experience

35 yrs, 1 mo

Industry Experience

41 yrs, 9 mos

Specialties & Trainings

New and Used Sales, Service Manager, Customer Relations Manager

4.9

75 Reviews

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75 Reviews of Rob Tong

September 26, 2025

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Employee Rating

I knew what car I wanted . Arrived early and met with Rob. Test drove it, loved it, bought it ! A very seamless encounter. More

by Dog house
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Stanley

Sep 26, 2025

Great Lakes Subaru responded

Congratulations on your new car! We're glad Rob made the process smooth and enjoyable. Thank you for choosing Great Lakes Subaru! Safe travels!

September 20, 2025

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The entire experience was easy and pleasing. Rob Tong was wonderful. I’ve been buying multiple vehicles from Rob for years. I see a mountain public. He is a good friend always friendly talks to More

by PARROTHEADSCOTT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Great Lakes Subaru responded

Thank you for sharing your wonderful feedback about Rob and the team! It's always a pleasure to see a friendly face and we truly value your loyalty. See you next time at Great Lakes Subaru!

September 06, 2025

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This is our 3 Subaru that we have purchased from Rob. He has always been easy to work with and always very professional and friendly More

by janfenton
Sales Price Transparency
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Recommend Dealer
Yes
Sep 08, 2025

Great Lakes Subaru responded

Thank you for your repeat business and loyalty, Jan! We're thrilled to hear that Rob consistently provides a professional and friendly experience. Enjoy your new Subaru from all of us at Great Lakes Subaru!

September 01, 2025

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Always a great experience, everyone explain the service that was performed to your vehicle in detail More

by urlause2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The service guy that worked on 8-30-25, 5 stars

Sep 02, 2025

Great Lakes Subaru responded

Thank you for sharing your feedback about our team! We appreciate your support and hope to see you again at Great Lakes Subaru!

August 14, 2025

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courteous friendly and knowledgeable. Worked with Rob Tong before, very nice man. Have bought Subarus there in the past. Would recommend More

by bshufelt514
Sales Price Transparency
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Recommend Dealer
Yes
Aug 15, 2025

Great Lakes Subaru responded

Thank you for your kind words! We're happy to hear you've had a positive experience with Rob and our team at Great Lakes Subaru. We appreciate your recommendation and look forward to serving you again!

July 02, 2025

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We came to Great Lakes Subaru to see Rob on a recommendation from a friend, and we are so glad we did! We we’re between two different vehicles, and we ended up going with the Subaru Outback based More

by zmkolhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2025

Great Lakes Subaru responded

Thank you for choosing Great Lakes Subaru and sharing your experience! We're delighted to hear that Rob's expertise helped guide you in selecting the perfect Outback. Enjoy all those fantastic features, especially the safety ones!

June 27, 2025

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Rob has been wonderful to work with. Since our purchase in December, he has been in touch with us regularly to see how things are going and if we have any questions. We are very pleased More

by GCRAWFORD21711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Great Lakes Subaru responded

We're delighted to hear that Rob has been providing excellent service since your purchase at Great Lakes Subaru. It's fantastic to know you're pleased with both the car and the ongoing support. Thank you for sharing your experience!

June 07, 2025

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For the most part it was an easy less stressful experience than I was expecting More

by MDONCYSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Great Lakes Subaru responded

Thank you for the feedback about your recent experience with the Great Lakes Subaru team! We appreciate your business and hope you won't hesitate to reach out if there's anything else we can do for you!

May 30, 2025

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Noah was polite, prompt and pleasant. The work on my car was done in a timely manner and paperwork was explained. The dealership builder is clean and organized and everyone is pleasant. More

by GRANDMATERRY2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Noah

May 30, 2025

Great Lakes Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Noah and the team at Great Lakes Subaru provided excellent service in a clean and organized environment. We appreciate your feedback and look forward to serving you again!

May 25, 2025

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Employee Rating

Service personnel very knowledgeable and helpful. Pleased with the performed services- completed in timely manner More

by BEVWILLMAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Taylor

May 26, 2025

Great Lakes Subaru responded

Hi Bev, we're delighted to hear that our service team at Great Lakes Subaru provided knowledgeable and timely assistance. Thank you for sharing your positive experience! Safe travels!

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