Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
349 Reviews
4.9

349 Reviews

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349 Reviews of Rob Smith

August 13, 2025

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I didn’t care for my buying experience but my service experience was excellent. I will be back for further service. More

by Jeking65
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Recommend Dealer
Yes

August 12, 2025

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This dealership is fantastic super fast and go out of their way to help me out with everything I need. More

by tfuller4099
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Recommend Dealer
Yes

August 12, 2025

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Friendly staff. Very accommodating. Clean waiting area and very fast. Would highly recommend. Outstanding customer service. More

by Shoemoon
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Recommend Dealer
Yes

August 08, 2025

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This is by far the best dealership in the whole wide world. If you take your car anywhere else you are doing it wrong. Rob, Kolten, Blain, Robert and Jack have to be the best group of service advisors e More

by Mr.BlamBlam
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Recommend Dealer
Yes
Aug 10, 2025

Wood Nissan Lee's Summit responded

Wow — “best dealership in the whole wide world” is about the highest compliment we could hope for! We’re lucky to have Rob, Kolten, Blain, Robert, Jack, and Jensen on our team, and we’ll make sure they see your shoutout. Thanks for making our day and for trusting us with your vehicle!

August 08, 2025

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Was very helpful, didn’t recommend anything unnecessary, and always kept me up to date on my status More

by Neuromancer24
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Recommend Dealer
Yes
Aug 10, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We’re glad to hear our team was helpful, transparent, and kept you informed every step of the way. That’s exactly the kind of service we strive to provide, and we appreciate you recognizing it.

August 06, 2025

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Awesome service! I was in and out in a very decent amount of time. My service rep was kind and very informative and assured me I could call or come in with any quest More

by Nanzdrb
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Recommend Dealer
Yes
Aug 09, 2025

Wood Nissan Lee's Summit responded

Thank you so much for the awesome feedback! We’re thrilled to hear you had a quick, smooth visit and that our team took great care of you. We’ll be ready any time you have questions or need us again—it’s great to be back at the top in your book!

August 01, 2025

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Service excellent. Jack and Rob were great. Everything was great. In and out quickly. Quality experience. More

by Ben
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence

Aug 04, 2025

Wood Nissan Lee's Summit responded

Thanks for the great feedback! We’re glad to hear Jack and Rob took good care of you and made it a quick, smooth visit. We love delivering that kind of quality experience—can’t wait to do it again next time you're in!

August 01, 2025

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I have been coming here for years and I have always received the best service. Everyone is always professional and nice More

by brackera90
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Recommend Dealer
Yes
Aug 04, 2025

Wood Nissan Lee's Summit responded

Thank you so much for being such a loyal part of our dealership family over the years! We're lucky to have awesome customers like you, and it's great to hear our team continues to deliver the professional and friendly service you deserve. Looking forward to taking care of you for many more years to come!

July 31, 2025

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My service was fast and the associates helping me were kind, informative, and didn't push to upsell me. More

by austinwilkinson1333
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Recommend Dealer
Yes
Aug 02, 2025

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re all about fast, friendly, and pressure-free service, so it’s awesome to hear that came through. We’ll be here whenever you need us—no pushy pitches, just real help.

July 30, 2025

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The service department is wonderful. Very friendly and informative personnel, quickly completed job, and advised what needed attention. They even washed my car! More

by Connieodonnell3612
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Recommend Dealer
Yes
Aug 01, 2025

Wood Nissan Lee's Summit responded

Thank you so much! We’ve got a pretty awesome crew back there, and I’m glad they took great care of you. Friendly, fast, informative and a car wash? That’s the Wood Nissan trifecta! Let us know if you need anything else—we’re always here to help!

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