Rob Simon

Klaben Lincoln service department has proved themselves to be the best in North East Ohio. to be the best in North East Ohio. More

by jsmdesigns Verified Customer Verified Customer

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Robert very helpful and genuine. People like myself can be a little tough to deal with sometimes. He remained professional and cool. Thank you People like myself can be a little tough to deal with sometimes. He remained professional and cool. Thank you More

by Radparker Verified Customer Verified Customer

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Rob has been so great as my service manager. He is always checking over my car thoroughly and taking care of things in a timely manner. He is always checking over my car thoroughly and taking care of things in a timely manner. More

by allison_babic Verified Customer Verified Customer

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Rob did a great job of explaining the services provided and other services available while never pressuring me to get services I didn’t need now. and other services available while never pressuring me to get services I didn’t need now. More

by LATORTUGA50 Verified Customer Verified Customer

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Servicing my Lincoln Nautilus at Klaben is always a good experience. Robert presented himself very well and explained the service procedure. The waiting lobby is neat and clean and the space allowed me to experience. Robert presented himself very well and explained the service procedure. The waiting lobby is neat and clean and the space allowed me to do some needed work. I would not hesitate in recommending Klaben for servicing their vehicle. Well done! More

by rdhaury Verified Customer Verified Customer

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Robert was awesome and great to work with. He's very friendly and goes out of his way to provide top notch customer service. Thank you, Robert! He's very friendly and goes out of his way to provide top notch customer service. Thank you, Robert! More

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Very friendly. Robert followed up with me regularly, which I appreciated. Will continue to take my car there. Robert followed up with me regularly, which I appreciated. Will continue to take my car there. More

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The people at Klaben Service were exceptional to work with, they addressed all my concerns in a very Professional and courteous manner. I would highly recommend them to anybody looking for Lincoln servic with, they addressed all my concerns in a very Professional and courteous manner. I would highly recommend them to anybody looking for Lincoln service. I will definitely use them next time I need service, and will probably try to purchase my next Lincoln at Klaben Kent. Great job! More

by mdamico888 Verified Customer Verified Customer

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Everything want well with service have to get a call when a part comes in a part comes in More

by rjporcello Verified Customer Verified Customer

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Took my truck in for transmission issues and got the pleasure of working with Robert. I got calls almost daily and was truly impressed with the communication and patience of him. Every time I spoke to h pleasure of working with Robert. I got calls almost daily and was truly impressed with the communication and patience of him. Every time I spoke to him he asked if there’s anything I needed and assured me each time he was on it. I felt like a valued human customer and not a number, what a wonderful experience. More

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