Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
315 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

315 Reviews

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315 Reviews of Rob Ploof

August 08, 2025

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Colby mason and staff were amazing from start to finish! The level of care and attention to detail was top notch from any other dealer I had been to. They didn’t push me and made sure I had what I wanted an More

by Jlstubbs88
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Recommend Dealer
Yes

Other Employees Tagged: Colby Mason

Aug 11, 2025

Heritage Toyota responded

Jessica, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Colby and our team to shop for and bring home your new Tundra, and that they were able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 06, 2025

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Tyber was a pleasure to work with, both friendly and patient. He was an active listener and quick to lead us toward a direction that would fit our needs. Every step was efficient, making the car buying More

by morganlgross
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Recommend Dealer
Yes

Other Employees Tagged: Derek Blood, Tyber Longacre

Aug 07, 2025

Heritage Toyota responded

Morgan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tyber to shop for your new Toyota, and that he was able to help find the perfect new vehicle to fit all your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 03, 2025

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Lindsey was great! She made the process of renewing my lease quick and easy and she was also super accommodating to my schedule. More

by Tylermanley50
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Aug 04, 2025

Heritage Toyota responded

Tyler, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to renew your lease, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

July 27, 2025

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Really appreciated the professionalism, humanity, and just plain awesome guy Matt Messenger was. He kept me posted on the options for vehicles, timelines, and was on top of when the Toyota Grand Highlan More

by GO
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Jul 28, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Grand Highlander, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 26, 2025

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This was a very smooth car buying experience. I got shown the exact car I wanted and was able to close the deal quickly. Very satisfied. More

by CarBuyer123
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Recommend Dealer
Yes

Other Employees Tagged: Tyber Longacre

Jul 28, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tyber to shop for your new Toyota, and that he was able to help you take home the exact vehicle you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 23, 2025

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Heritage was easy and pleasant to work with, and helped me aquire the exact car i was looking for. They made the process smooth without being pushy or over the top like some other dealers that I've experie More

by sammimarie4
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Jul 24, 2025

Heritage Toyota responded

Samantha, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your dream Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 18, 2025

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Frankie is more than a helpful salesperson - he is a caring guide! He helped me purchase our new family vehicle and made the experience fun and educational (who knew that was possible?!?). He patiently More

by Alex Tursi
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jul 21, 2025

Heritage Toyota responded

Alex, Thank you for taking the time to share your feedback - We are so glad to hear that you and your family enjoyed shopping for your new Toyota with Frankie, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 12, 2025

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I cannot say enough great things about my experience at Heritage. They made the trade-in process seamless and enjoyable, and everyone that I worked with was so professional and kind. I would recommend Heri More

by jguilmartin
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Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Frankie Candido

Jul 14, 2025

Heritage Toyota responded

Julianna, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 03, 2025

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Seth was very helpful and kept me updated on the delivery status of my car. He did a lot of the financing work in advance of my appointment so I was in and out very quickly. He was a total pro! More

by mpaschall29
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Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

Jul 03, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 25, 2025

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Frankie Candido was an absolute delight to work with through the purchasing process of our beloved (new to us) Blue 2022 RAV4! He was kind, patient, knowledgeable, honest and fun. He walked us through More

by gillian.ehrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jun 25, 2025

Heritage Toyota responded

Gillian, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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