River Hopkins
River Hopkins at Subaru of Columbia

River Hopkins

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.9
377 Reviews
4.9

377 Reviews

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377 Reviews of River Hopkins

October 09, 2025

Dealership Rating
Employee Rating

Is awesome. ..always ready help me wen I need it.Ihave Crosstrek 2016..is the best ... More

by VICBUSLI
Service Price Transparency
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Recommend Dealer
Yes

October 09, 2025

Dealership Rating
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This is my second Subaru purchased from Columbia Subaru! I had my 2020 Crosstrek in for service recently ! The changed the filter and oil, checked and rotated tires and replaced the cabin filter in an hour! More

by LTTLESONG
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Recommend Dealer
Yes
Oct 09, 2025

Subaru of Columbia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Subaru of Columbia.

October 09, 2025

Dealership Rating
Employee Rating

The routine service was done efficiently and was reasonably priced. River was pleasant in his dealings with me. And the service was timely. I had no wait and I was notified when my car was ready. More

by lutermanjr
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2025

Subaru of Columbia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 06, 2025

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Employee Rating

Appointment was handled as expected. Services requested were addressed in timely manner . Shuttle service is helpful for my needs. More

by JSL0909
Recommend Dealer
Yes
Oct 06, 2025

Subaru of Columbia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Columbia.

October 05, 2025

Dealership Rating
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Great, speedy service! Friendly staff and always easy to work with. I highly recommend to everyone. More

by April
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Recommend Dealer
Yes

Other Employees Tagged: Meredith Kay

Oct 05, 2025

Subaru of Columbia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Subaru of Columbia.

October 03, 2025

Dealership Rating
Employee Rating

Bringing my newer car in ihas been a pleasure. I am treated with respect and problems and solutions are explained to me. I have total faith in this entire group of employees at Subaru of Columbia. More

by Lhine
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 03, 2025

Subaru of Columbia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2025

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Employee Rating

Service manager does not know the software associated with the Forester Touring package. Tried to tell me that the auto engine shutoff was Saftey related. More

by leeflohra
Service Price Transparency
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Recommend Dealer
No
Oct 03, 2025

Subaru of Columbia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. General Sales Manager - Trey Warren hwarren@subaruofcolumbia.com

October 01, 2025

Dealership Rating
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Columbia subaru always takes good care of my ascent. Any issue they listen and find a solution. More

by ricev
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shanna Elder, Ethan Weathers

Oct 01, 2025

Subaru of Columbia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 30, 2025

Dealership Rating
Employee Rating

Great friendly service and it was prompt! I will definitely refer friends to Columbia Subaru! Thanks much!! More

by Historyguy1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shanna Elder, Ethan Weathers

Sep 30, 2025

Subaru of Columbia responded

Thanks for sharing about your experience with Subaru of Columbia. We appreciate your business and hope to see you again soon!

September 30, 2025

Dealership Rating
Employee Rating

Your on-line “check on your car status” always pulls up an error message, so have to call More

by AMYBANGS3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 30, 2025

Subaru of Columbia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Amy, feel free to contact us at your convenience.

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