Ridge Hancock

Ridge communicated very well. He responded well and advised of what steps were taken. Even when there was a minor mix up with paperwork at the shop, Ridge admitted and apologize He responded well and advised of what steps were taken. Even when there was a minor mix up with paperwork at the shop, Ridge admitted and apologized, didn’t try to cover it up..just came up with a plan and fixed it. More

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Ridge was awesome to work with. He communicated and followed through and got my jeep back on the road! He communicated and followed through and got my jeep back on the road! More

by ereginelli Verified Customer Verified Customer

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Work was completed timely and at the price quoted. Truck was clean inside and washed on the oitside Truck was clean inside and washed on the oitside More

by racing3jb Verified Customer Verified Customer

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Dealer is very concern and listened to get problem solved. Glad to work with same service writer solved. Glad to work with same service writer More

by Pauline Verified Customer Verified Customer

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Thank you for servicing my Ram, Ridge Hancock did an excellent job in handling my truck! excellent job in handling my truck! More

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Got my car in quickly. Was done within the day. No complaints from me. Very happy Was done within the day. No complaints from me. Very happy More

by ashleyr.childers Verified Customer Verified Customer

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Work was preformed satisfactorily and in a timely manner. Communication with the service department was good. Car was clean after service Communication with the service department was good. Car was clean after service More

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Ridge was not the original employee that I was working with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me a with for my vehicle’s recall, but he stepped in when the other employee had to be out unexpectedly and quickly took over. He was very clear with me about the work that had been done on my car and we discussed other things that I could wait to have done later. I appreciated his knowledge and his ability to bring the discussion to me in layman’s terms. More

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I have been dealing with the Klaben Services for many years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appoin years and they are always on top of everything. They make sure your vehicle is up to date and has the proper inspections before you leave your appointment with your car. Ridge did a great job over seeing the appointment. I would see Ridge again if I needed more work done to my car. Thank you for everything! More

by salt102698 Verified Customer Verified Customer

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Always professional, always on time, goes above and beyond servicing my vehicle. Came from another dealership because of Klabens outstanding customer service. beyond servicing my vehicle. Came from another dealership because of Klabens outstanding customer service. More

by lstalder1 Verified Customer Verified Customer

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