Ridge Hancock

The people at the service center explained the work to be done and the amount of time it would take very accurately. Ridge Hancock did a very good job explaining everything when the job was done. He answered done and the amount of time it would take very accurately. Ridge Hancock did a very good job explaining everything when the job was done. He answered all our questions. More

by jd510 Verified Customer Verified Customer

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I was running late and called to verify status. Spoke to Ridge Hancock and he assured me that my service appointment was still on the schedule and that wouldn’t be a problem. My vehicle was finis Spoke to Ridge Hancock and he assured me that my service appointment was still on the schedule and that wouldn’t be a problem. My vehicle was finished and cleaned in a timely manner with no problem whatsoever. Well worth the extra drive. More

by aigaleo31 Verified Customer Verified Customer

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He was nice kind person and be helpful nice to work with will return for business will return for business More

by rachelles44 Verified Customer Verified Customer

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My car buying experience at this store far exceeded my expectations! This store is beautiful, clean and well lit which made it comfortable. I was not in the market to buy a Jeep but settled in on a 2025 J expectations! This store is beautiful, clean and well lit which made it comfortable. I was not in the market to buy a Jeep but settled in on a 2025 Jeep Wagoneer S Launch Edition EV. I absolutely love this vehicle! It's Jeep's equivalent to a Model Y but with less plasticky materials on the dash, luxurious leather interior, and a refined suspension. It's very quiet and quick too! Tim Beane and Steve (managers) took great care of me and made sure I got what I wanted. Once I settled on a vehicle the finance experience was a breeze working with Joby. In my years of leasing/buying vehicles this was the fastest purchase. I would highly recommend this Klaben store if you're in the market for a new/used vehicle. You will not be disappointed. More

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I took my truck into Klaben for the 45K mileage maintenance. Ridge was awesome to work with. Explained everything in detail and kept me informed throughout the entire process. maintenance. Ridge was awesome to work with. Explained everything in detail and kept me informed throughout the entire process. More

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Ridge communicated very well. He responded well and advised of what steps were taken. Even when there was a minor mix up with paperwork at the shop, Ridge admitted and apologize He responded well and advised of what steps were taken. Even when there was a minor mix up with paperwork at the shop, Ridge admitted and apologized, didn’t try to cover it up..just came up with a plan and fixed it. More

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Ridge was awesome to work with. He communicated and followed through and got my jeep back on the road! He communicated and followed through and got my jeep back on the road! More

by ereginelli Verified Customer Verified Customer

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Work was completed timely and at the price quoted. Truck was clean inside and washed on the oitside Truck was clean inside and washed on the oitside More

by racing3jb Verified Customer Verified Customer

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Dealer is very concern and listened to get problem solved. Glad to work with same service writer solved. Glad to work with same service writer More

by Pauline Verified Customer Verified Customer

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Thank you for servicing my Ram, Ridge Hancock did an excellent job in handling my truck! excellent job in handling my truck! More

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