Ricky Pena | Page 18

Nick M and Ricky P were very helpful in making my lease smooth and easy. Both went above and beyond to make this sale. Great job! smooth and easy. Both went above and beyond to make this sale. Great job! More

by VICTORMAR21 Verified Customer Verified Customer

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My overall sales and service experience was a good one. The annoying part for me was trying to reach anyone in the sales department. Nick Gioulos sent me numerous emails telling me that my lease was abou The annoying part for me was trying to reach anyone in the sales department. Nick Gioulos sent me numerous emails telling me that my lease was about to expire and I should reach out to him. Yet, whenever I called sales no one answered the phone ... literally I must have called for him or Tony a dozen times. All I got was voice mails of other people, or, I think, a janitor, who answered once and told me he would get someone to call me, and yet, no-one did. IT WAS VERY ANNOYING! More

by TUCKERAA Verified Customer Verified Customer

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This is the 7th car I have bought from them - why do I come back - because of service - and friendliness - all was terrific! Do have a couple comments on the auto I bought - no Sirius offered in the mode come back - because of service - and friendliness - all was terrific! Do have a couple comments on the auto I bought - no Sirius offered in the model and no sunglass storage - did not like! More

by linda77 Verified Customer Verified Customer

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Thanks for an enjoyable experience purchasing our first Mercedes-Benz vehicle. Tony Patel did a great job explaining the features of the vehicle, answering all our questions in a friendly, helpful way. Ev Mercedes-Benz vehicle. Tony Patel did a great job explaining the features of the vehicle, answering all our questions in a friendly, helpful way. Even with follow-up texts after we left with our new vehicle. More

by PKROMM Verified Customer Verified Customer

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Good experience overall. Drove an hour to get there to buy a particular car and the whole process took four hours. I would shop there again buy a particular car and the whole process took four hours. I would shop there again More

by ABRAHAM.THOMAS Verified Customer Verified Customer

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My sales experience was wonders! Oleg found me the exact car I was looking for - and that was no easy task. He always had a big smile and was responsive to my every need! car I was looking for - and that was no easy task. He always had a big smile and was responsive to my every need! More

by BETSYBRINT Verified Customer Verified Customer

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Eddie at the service department is the best! Always solves problems. Nick in sales is amazing. He is informative and kind! Ricky also is terrific! solves problems. Nick in sales is amazing. He is informative and kind! Ricky also is terrific! More

by JIM@JPELTS.COM Verified Customer Verified Customer

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Honest. No hard sellStand behind promises I don’t want Honest. No hard sell Stand behind promises I don’t want to write any more words. How is the weather today Thanks for this review Honest. No hard sell Stand behind promises I don’t want to write any more words. How is the weather today Thanks for this review More

by JACKAL647 Verified Customer Verified Customer

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Overall, it was a positive experience. They were very easy to do business with. They had the exact car that we were looking for and we quickly able to come to agreement on a fair price. easy to do business with. They had the exact car that we were looking for and we quickly able to come to agreement on a fair price. More

by BELLA3 Verified Customer Verified Customer

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Professional, Experienced, & Friendly Staff I am an out of state buyer. Due to Covid and low inventory in Arizona, I was looking to drive back to my home state. Nick new exactly what I was look I am an out of state buyer. Due to Covid and low inventory in Arizona, I was looking to drive back to my home state. Nick new exactly what I was looking for and found the perfect vehicle. His communication and requirements necessary for a smooth transaction were top notch. Due to my tight schedule, Nick had the vehicle ready as promised. He also spent several hours reviewing the details of the car, setting up my App, and making sure I was completely comfortable before our long drive. He even called the next day to see how we were doing and to check to see if I had any additional questions. Nick is professional, kind and truly cares about the customer. Lastly, I took advantage of the financing promotion being offered. Ricky Pena was also a delight to work with. He was polished, professional and actually made this part of the transaction, which can be daunting, a breeze! They are both definitely assets to your dealership! More

by JEANE ADINOLFI Verified Customer Verified Customer

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