Ricky Pena | Page 14

Kevin very helpful as my salesperson. He assured my new car purchase was straightforward and simple. Also quick to respond to my emails. I have a very positive opinion of the dealership. car purchase was straightforward and simple. Also quick to respond to my emails. I have a very positive opinion of the dealership. More

by Chicagoland Verified Customer Verified Customer

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Up to buying the process is good, after that if you have any questions no one return or reply your call or email!! any questions no one return or reply your call or email!! More

by VRMUDRI Verified Customer Verified Customer

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Great customer service on sale and financing side. Listened to all needs and happy with overall experience. Listened to all needs and happy with overall experience. More

by JDRIVAS Verified Customer Verified Customer

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I was very happy with the service which was prompt, the service agent kept me updated. I had no issues getting a loaner. The call was returned in immaculate condition. I would definitely recommend service agent kept me updated. I had no issues getting a loaner. The call was returned in immaculate condition. I would definitely recommend More

by ICOHEN0 Verified Customer Verified Customer

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They handled the problem of a factory error made on a few accessories that were not delivered as ordered. They ordered a new car, extended a lease and did everything necessary to satisfy my needs. accessories that were not delivered as ordered. They ordered a new car, extended a lease and did everything necessary to satisfy my needs. More

by BUD S. Verified Customer Verified Customer

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Tony and Ricky were a pleasure to do business with. I felt that I received the fairest price, and I didn’t feel pressured to make the sale. All in all, it was a positive and seamless experience, and I ho felt that I received the fairest price, and I didn’t feel pressured to make the sale. All in all, it was a positive and seamless experience, and I hope to work with the team at Autohaus on Edens again. More

by L.MULLARKEY Verified Customer Verified Customer

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Thanks to Nick, everything was ready and the process went great. A thank you to Alex and Ricky. Great job to the whole team work! great. A thank you to Alex and Ricky. Great job to the whole team work! More

by John Larson Verified Customer Verified Customer

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This is my second purchase from Autohaus on Edens and both times I’ve had a very great experience. Customer service is excellent and I never feel pressure, very comfortable experience both times. both times I’ve had a very great experience. Customer service is excellent and I never feel pressure, very comfortable experience both times. More

by CYNTHIATORRES757 Verified Customer Verified Customer

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Tony Patel has helped and accommodated us to test drive the GLE. However, after that, we went to his cubicle, he left us alone on his cubicle and took care of other customer. We decided to leave and we s the GLE. However, after that, we went to his cubicle, he left us alone on his cubicle and took care of other customer. We decided to leave and we saw him on the parking lot , and he still taking care of other customer. Our first experience was frustrating. However, When we came back for another test drive, he accommodated us very well and the car buying process was very smooth. Tony also mentioned that I would get the incentive for my company. My previous sales representative from other MB dealer didn't mentioned and offered my company's incentive. We also did not experience aggressive selling for extended warranty and service package from the finance manager, Ricky Pena. Which is a very pleasant experience. More

by MATTCOSICO Verified Customer Verified Customer

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Kevin Abraham was great to work with. He answered all of my questions thoroughly and went above and beyond my expectations when showing me cars that would be the best fit for me. It was a genuinely pain fre my questions thoroughly and went above and beyond my expectations when showing me cars that would be the best fit for me. It was a genuinely pain free experience which is very different than experiences I have had at other dealerships. I would highly recommend working with him. More

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