Rick McCary

Communication very good . Very nice and clean building. Service department very knowledgeable and made sure I was pleased. Very nice and clean building. Service department very knowledgeable and made sure I was pleased. More

by david.byrd Verified Customer Verified Customer

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Terry Garner and Rick McCary are the best! They stand behind their word and they take care of the customer. They took care of me and my BMW when others did not. They stand behind their word and they take care of the customer. They took care of me and my BMW when others did not. More

by JAMESJOHNSON Verified Customer Verified Customer

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Great to do business with very great staff will definitely do more business in the future definitely do more business in the future More

by Dalejnes4211 Verified Customer Verified Customer

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Service was great, customer service was great and overall a great experience. Will tell my friends. a great experience. Will tell my friends. More

by JCOLLINS31 Verified Customer Verified Customer

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Always accommodating. I left a paint can in my trunk and the entire car smelt of paint fumes! The dealership replaced filters and detailed car! All gone❤️ I left a paint can in my trunk and the entire car smelt of paint fumes! The dealership replaced filters and detailed car! All gone❤️ More

by WSEJR28 Verified Customer Verified Customer

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Jackson BMW got rid of my long time service provider, Josh. Very disappointing to lose such a trusted service provider. Josh. Very disappointing to lose such a trusted service provider. More

by TIPPY2342 Verified Customer Verified Customer

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Service is always working to assist customers! I would definitely recommend others to choose this location I would definitely recommend others to choose this location More

by sheenasmith1 Verified Customer Verified Customer

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I recently had the pleasure of visiting BMW of Jackson, and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I pulled in, I was greeted with a high level of professionalism, courtesy, and genuine hospitality. The staff was incredibly attentive and made me feel valued as a customer. The service advisor took time to listen closely to my concerns, walked me through the process step by step, and ensured I was kept informed throughout. There was never any pressure—just clear, honest communication and a focus on providing outstanding care. The technicians did an exceptional job servicing my vehicle. Not only did they resolve the initial issue quickly and efficiently, but they also conducted a thorough inspection and addressed a minor item I hadn’t even noticed—completely complimentary. Their expertise and attention to detail truly reflect the high standards of BMW engineering and customer service. What really stood out to me was the overall atmosphere of the dealership. The facility was immaculate, the waiting area was spacious and comfortable, and every staff member I interacted with—from the service team to the front desk—was friendly, knowledgeable, and professional. It’s clear that BMW of Jackson prioritizes customer satisfaction at every level. I highly recommend BMW of Jackson to anyone looking for not just quality vehicle service, but also a top-tier dealership experience. They’ve absolutely earned my trust and continued business. More

by JARVISBROWN689 Verified Customer Verified Customer

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Always amazing service! Last minute service that sends most into a tailspin is never a problem and handled with professionalism and efficiency. Last minute service that sends most into a tailspin is never a problem and handled with professionalism and efficiency. More

by WSEJR28 Verified Customer Verified Customer

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Ok great service services advisor did a great job would recommend to my friend and colleague recommend to my friend and colleague More

by revantwod Verified Customer Verified Customer

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