Rick Johnson

I’ve been coming here for years. I have always received excellent service. Thank you. I have always received excellent service. Thank you. More

by mona_C76 Verified Customer Verified Customer

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I like the service and the courtesy they provide. I do have a couple of issues with the service department that I don't understand and would appreciate if someone could explain to me. 1- when they g I do have a couple of issues with the service department that I don't understand and would appreciate if someone could explain to me. 1- when they give me the paperwork and indicate items that need attention, their invoice states "RECOMMENDED NOT DONE / DECLINED SERVICES" it then goes on to list the various areas that need attention. Yet when working on the car they never bring those issues up and ask me I want them done while the car is already there. The first I know of those concerns is when I am picking up the car. If I were to want those services done I have to make another appointment and bring the car in on another day. Why not just at least give me the option of having those things done while the car is already in your shop? 2- When the cabin filter or air filter are checked as part of the oil change service why would they charge me a labor cost if I choose to have them replaced with a new one? They have already removed the old ones to check them and they have to put them back in. Does it take more work or time to put a new one in as opposed to replacing the old one? Seems to me you are: a) not being very customer service oriented by charging extra for something you are already doing and b) selling two less parts at prices that would appear to have a pretty high profit margin already (based on prices for the same filters on Amazon or at parts houses). Just curious More

by JEFFREYSBURCHELL Verified Customer Verified Customer

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Had an issue with broken suspension bolts and a rusty frame. Rick J. brought it into both the service center and body shop for consult. They couldn’t help, but were honest and didn’t even charge. Honesty frame. Rick J. brought it into both the service center and body shop for consult. They couldn’t help, but were honest and didn’t even charge. Honesty earns loyalty. There was also a woman working late for a warranty inspection that helped us navigate the construction and get the car dropped off much more smoothly than if we had come in and tried to drop off ourselves. Wish I had her name to give her credit. More

by Mark H. Verified Customer Verified Customer

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They were fast and very helpful! I was treated nice and got the service i wanted. I was treated nice and got the service i wanted. More

by BELLBART12 Verified Customer Verified Customer

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I've been bringing my Honda here for over 20 years, and the service has always been top-notch. Rick is incredibly knowledgeable, and I trust him completely to take care of my car. During my last visit, Jac the service has always been top-notch. Rick is incredibly knowledgeable, and I trust him completely to take care of my car. During my last visit, Jacob handled everything with professionalism, keeping me informed throughout the process. The fair pricing and excellent communication give me peace of mind every time. I highly recommend this dealership for anyone looking for reliable service! More

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They went above and beyond install new parts and saved me money in the process money in the process More

by lvcampa Verified Customer Verified Customer

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Ken Garffe Honda Riverdale has the best service department. I always feel like I’m a valued customer. department. I always feel like I’m a valued customer. More

by kathy.manning Verified Customer Verified Customer

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Jesse is the best and always keeps me informed of the maintenence being done great staff at riverdale honda maintenence being done great staff at riverdale honda More

by tuz461 Verified Customer Verified Customer

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It’s a little hard to get through the parking lot but once you do they have the best service in town once you do they have the best service in town More

by Ray Verified Customer Verified Customer

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Great Dealership. They make service easy and timely to get completed. Only place I take my him and Honda vehicles They make service easy and timely to get completed. Only place I take my him and Honda vehicles More

by luggnuts Verified Customer Verified Customer

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