- Happy Customer
Holy Moly what an amazing experience!!! I wish I could by everything from these guys: groceries, clothes even toilet paper. The customer service was unparalleled. Everyone needs to buy a car here. It was truly a spiritual experience.
Left happy with the service I received. Good dealership with good people. Would recommend to everyone! Easy to get to with ample parking. Check it out.
"Purchase new truck"
Rick August was the salesperson I dealt with. He had a very good knowledge of the vehicle. His review of the vehicle’s equipment and settings on delivery was excellent.
"Great service,knowledge of product and great personal attent"
Its was an accurate assessment of how we were
Treated and the special attention Rick and Don
Gave and the professional manner of describing
The features of each particular vehicle. There was never a feeling of pressure to make a quick decision and closing was handled , giving us what we felt was the best deal they could do.
I was especially pleased that Rick stayed way past
Quitting time and never rushed us through . We will recommend Banister to family and friends. Thank you. We love the car!
"Third time buyer. Still happy!"
Buying a car can be stressful to me. The staff at bannister made it easier and less stressful. Kind and helpful and happy people made my purchase a great experience!!
"Not a good experience"
Looking for a new Honda Fit. I spent over 2.5 hours there, and they lowballed me on my trade and wouldn’t even discuss making me a better offer on the final price. I ended up the next day going to the Kelowna Nissan dealer and buying a Nissan Versa Note with all the extras for $3500 less. All the personnel at Nissan we’re pleasant to deal with and appeared to value my business much more than Bannister Honda.
- Ford Truck Man
I initially went to see about a used truck which was advertised on the Internet. It was no longer at the dealership but Rick August mentioned he had a similar vehicle coming in on trade in a few days.
Sure enough he contacted me a few days later and sent a video of the vehicle. I was unfortunately not in the area to go back and look immediately but Rick said it would have to have a safety inspection and detailing before being offered for sale.
After a week or so Rick contacted me again to say the vehicle was ready to show but since I did not live in the area I said would not be able to get back for a couple of weeks thinking that was the end of the conversation.
He kept me in mind and contacted me again a week or so later to say the vehicle was still for sale. I was finally able to get back to the dealership and after an initial walk around and test drive I decided to take the plunge and purchase the truck.
So far I've been very happy with the purchase and will recommend the dealership in the future.
"Great dealership to purchase your vehicle from"
Awesome service from Rick and Udai with the purchase of our vehicle. Thank you Rick for the call to let us know about potential vehicles and to Udai for the easy financial transaction of our purchase
- Randy Hamm
For having new staff and computer issues, everyone was calm and efficient, super friendly. Lauren is a sweetheart and Dennis the driver was awesome. They did the necessary work within the quote they gave, making every effort to keep costs down.
Rick helped me look at a used vehicle in the meantime.
"Very friendly personal staff."
Our experience was extremely positive throughout the whole day. Everyone treated us very well, Rick, the salesman was knowledgeable and helpful. Udai did a great job as well, so easy to get along with. Definitely coming back to Bannister for our next vehicle.