Richard Zarpentine | Page 3

Rick Zarpentine was very helpful during my service visit. He explained what my car needed and was not pushy or disrespectful. He kept me up to date on the progress of my service so I knew how long it would He explained what my car needed and was not pushy or disrespectful. He kept me up to date on the progress of my service so I knew how long it would take and what was being done. I will be certain to ask for him as my service representative on my next visit and wouldn't hesitate to recommend him to others. More

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I pulled into the service area and was met immediately by a service person who told me the service manager would be right with me. He was. We discussed what was needed and he told me approximately how long i a service person who told me the service manager would be right with me. He was. We discussed what was needed and he told me approximately how long it would take. Richard was spot on with the time and service. More

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Rick Zarpentine is the best. He is very knowledgeable and treats you with respect. He is listens and is honest with what needs to be serviced on your car. He never tries to upsel He is very knowledgeable and treats you with respect. He is listens and is honest with what needs to be serviced on your car. He never tries to upsell you and is very friendly. More

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Richard was very straightforward and assured me that if there was anything other than the oil change and tire rotation that was needed, you would make contact with me first. He went over everything with me there was anything other than the oil change and tire rotation that was needed, you would make contact with me first. He went over everything with me and I was very satisfied with his efficient service. More

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Rick is always helpful in explaining what is required and answers all follow-up questions. answers all follow-up questions. More

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Prompt service they stayed on the quote given Rick was great to work with at setvice great to work with at setvice More

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The service department facility is very nice. It is kept clean. They keep you up to date on the status of the car repair. It is kept clean. They keep you up to date on the status of the car repair. More

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Rick was great and my car was ready earlier than quoted. Great service! Thank you! Great service! Thank you! More

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Jennie was a pleasure to work with. She was knowledgeable, professional, and was able to guide us to our final decision.. She was knowledgeable, professional, and was able to guide us to our final decision.. More

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Excellent customer service by my service advisor Rick who kept me informed during the repair process. kept me informed during the repair process. More

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