Richard York
Richard York at Showcase Honda

Richard York

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
250 Reviews
4.8

250 Reviews

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250 Reviews of Richard York

March 25, 2026

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Employee Rating

Incredibly helpful and amazing customer service. What a great place to go. My issue with my car was completed efficiently and perfectly. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Showcase Honda responded

Your positive feedback about our helpful team and amazing customer service truly means the world to us at Showcase Honda. We're thrilled to hear that your visit was such a positive experience and that we could efficiently resolve your car issue to your complete satisfaction. Knowing that you found us to be a great place for automotive service reinforces our commitment to providing exceptional care for every customer who walks through our doors. We look forward to continuing to serve you with the same level of excellence in the future.

March 24, 2026

Dealership Rating
Employee Rating

Richard was very helpful and found a deal so I could even get my service and the next one free! Quick, efficient and friendly. Would come back More

by JOSIE.WESTHOFF
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Mar 31, 2026

Showcase Honda responded

We greatly appreciate your feedback about your service experience with us. It's wonderful to hear that Richard provided such helpful assistance and was able to find you a great deal that included your current service plus the next one at no cost. We're pleased that you found the service to be quick and efficient while maintaining a friendly atmosphere. Your positive experience and willingness to return means a lot to our team.

March 06, 2026

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Employee Rating

Pleasant and easy transaction! Professional, imformative and I felt so comfortable. Thank you very much! More

by bettyandboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Showcase Honda responded

Thank you for sharing your wonderful feedback about your experience with us. We're delighted to hear that your transaction went smoothly and that you found our team to be knowledgeable and welcoming. Creating a comfortable environment where our customers feel at ease is something we strive for every day. Your kind words about the professional service you received truly mean a lot to our entire team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

March 02, 2026

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Employee Rating

Richard always makes my experience here great! He remembers me and keeps fun a light conversations in my time. More

by jtkline
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki

Mar 06, 2026

Showcase Honda responded

We are ecstatic to hear about your wonderful experiences with us! It sounds like Richard truly makes each visit memorable by building that personal connection and keeping things enjoyable with great conversation. We deeply value team members who remember our customers and create such a welcoming atmosphere. Your kind words about the engaging and fun interactions you have during your visits mean so much to us. Thank you for taking the time to share this feedback about the excellent service you received!

February 25, 2026

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Employee Rating

Prompt and professional. Car is ready when promised and work is done correctly. Courteous and friendly. More

by IHATE2PUTT
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Feb 26, 2026

Showcase Honda responded

Thank you for your positive feedback! We're pleased that our team delivered quality work on schedule and provided the courteous, professional service you experienced. Your review means a great deal to us at Showcase Honda.

February 15, 2026

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Employee Rating

Great customer service. Friendly representatives, direct and honest. Would recommend Showcase to anyone who’s looking for a vehicle or to service it. More

by tj48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Showcase Honda responded

Thank you for sharing your wonderful experience! We're delighted you found our representatives helpful and straightforward. Your recommendation of Showcase to others means so much to us.

February 06, 2026

Dealership Rating
Employee Rating

You guys do good work, your people are friendly. Your prices are way too high. More

by Brkthelion666
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Feb 09, 2026

Showcase Honda responded

We are delighted to hear that you found our team friendly and were satisfied with the quality of our work. Your recognition of our service standards means a great deal to us. We understand your concerns about pricing and appreciate you taking the time to share your complete experience. We strive to provide excellent value through our quality workmanship and customer service, and we take all feedback seriously as we continue to serve our community.

February 06, 2026

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Employee Rating

Always good I had a great experience and was treated with courtesy and respect. Thanks More

by KMERLO0
Recommend Dealer
Yes

Other Employees Tagged: Richard York

Feb 09, 2026

Showcase Honda responded

We are thrilled to hear about your wonderful experience with our team. Your kind words about being treated with courtesy and respect truly mean everything to us. It brings us great joy to know that we consistently delivered the quality service you deserve. We appreciate you taking the time to share your positive feedback, and we look forward to continuing to provide you with excellent service in the future.

January 18, 2026

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Employee Rating

Everyone at the dealership treats me professionally. Cassie is very friendly and explains things thoroughly and I don’t feel any pressure to buy things I don’t want to do. More

by KKWOLF1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen

Jan 19, 2026

Showcase Honda responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our team provides professional service and that you feel comfortable and well-informed without any pressure. Creating an environment where you can make confident decisions is exactly what we strive for. We truly appreciate customers like you who recognize the care our team puts into every interaction.

January 09, 2026

Dealership Rating
Employee Rating

Richard greats you with professionalism and keeps you in the loop where the service is and when it will be complete. More

by JDEBAETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Showcase Honda responded

Thank you for your wonderful feedback! We're delighted to hear that Richard provided you with such exceptional service. It's wonderful to know that his professional approach and clear communication about your service timeline made such a positive impression. Keeping our customers informed throughout the service process is something we take great pride in at Showcase Honda. Your experience reflects exactly what we strive to deliver every day, and we truly appreciate you taking the time to share these kind words about your visit with us.

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