Richard Tran
Richard Tran at Culver City Mazda

Richard Tran | Page 7

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
79 Reviews
4.9

79 Reviews

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79 Reviews of Richard Tran

January 14, 2025

Dealership Rating
Employee Rating

Richard Tran was very efficient. The service was very good. We will be back again for our next service. More

by KRH11159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 14, 2025

Dealership Rating
Employee Rating

I am very Happy with the work done on my car( Routine maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At abo More

by DIANEFRANKLIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Culver City Mazda responded

Thank you for taking time to leave a review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this.

January 09, 2025

Dealership Rating
Employee Rating

I was able to get an appointment on short notice with great service. Much appreciated. More

by MIRANDARIECKHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Culver City Mazda responded

Your excellent feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

January 06, 2025

Dealership Rating
Employee Rating

Friendly people, fast service. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. More

by OCAMPOS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Castro, Jeremy Moreno, Danny Moreno, Mario Cordova , Ian Ayers, Miguel Champagnie, Carl Hegge, Stefan Kubicki, Jonathon Rodriguez

Jan 07, 2025

Culver City Mazda responded

Thank you for your confidence in Culver City Mazda, and for your business. We are thankful to have you as a customer.

January 03, 2025

Dealership Rating
Employee Rating

Always polite and professional. Wants to make sure everything is explained if I have a question. More

by marina11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Culver City Mazda responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 03, 2025

Dealership Rating
Employee Rating

Rich and other staff are very kind. The video explanations and pricing were easy to understand and excellent. Thank you. More

by YUMIKO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Castro , Reception lady

Jan 07, 2025

Culver City Mazda responded

We're so happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 02, 2025

Dealership Rating
Employee Rating

I like that a video walkthrough of the service was provided, as well as complimentary lyft ride back home and back to the service centre. Thank you. More

by k14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Culver City Mazda responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 21, 2024

Dealership Rating
Employee Rating

Ian was very friendly and quick to respond. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. More

by JKasai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Ayers

Jan 02, 2025

Culver City Mazda responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with Ian and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

December 21, 2024

Dealership Rating
Employee Rating

Rich Tran was my service department advisor and he was such a pleasure to work with. He was patient and helpful. He treated me with respect and thoughtfulness. The women working the front desk -- in charg More

by emilyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Culver City Mazda responded

We're glad to know you enjoyed the top-notch service and amenities at Culver City Mazda! Thanks for taking a moment to share your experience. We hope to see you again!

December 21, 2024

Dealership Rating
Employee Rating

Richard was great! He was friendly and kind and communicated what needed to be done. I felt like I was in great hands. More

by essencetait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Culver City Mazda responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

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