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Richard Sanchez
Richard Sanchez at Norm Reeves Honda Superstore North Richland Hills

Richard Sanchez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
49 Reviews
4.7

49 Reviews

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50 Reviews of Richard Sanchez

August 31, 2025

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Employee Rating

Timely - courteous - knowledgeable Clean service area and waiting lounge, and breakfast area which is nice More

by Dave
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Recommend Dealer
Yes
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August 22, 2025

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My CRV had a very difficult issue to diagnose but the service department kept at it and eventually solved it. It took a handful of visits and a lot of manually intensive steps but they worked with Honda More

by dc.wagner
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Aug 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your CR-V put us to the test, DC, but we love a challenge! Thanks for trusting us to see it through to the finish line.

July 17, 2025

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To be honest, I wasn't happy with the price, but it seems that the job was done and done right so I'm not going to complain. Just keep it honest and your business will continue to thrive. More

by robzerr
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Recommend Dealer
Yes
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Jul 18, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Honesty is our policy, and we’re glad our team hit the mark. We appreciate your trust and promise to keep things transparent every time. Thanks for your feedback and for letting us earn your business!

July 15, 2025

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Great customer service skills! Kept me updated on the status of my vehicle. No complaints on this service to my vehicle. More

by Guera331974
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Jul 16, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Keeping you in the loop is our specialty, so we’re thrilled you felt informed every step of the way. Thanks for the five stars, and let us know if you need anything else.

July 02, 2025

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Very professional and user friendly! They took very good care of us and we recommend them highly. More

by Wayne Cox
Recommend Dealer
Yes

Other Employees Tagged: Yvette Garza , Nick Edmonds

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Jul 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks, Wayne! Your recommendation just earned us bragging rights! We pride ourselves on making every visit smooth and welcoming, and it sounds like we hit the mark. Can’t wait to take care of you again!

June 24, 2025

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Great customer service , agents are very friendly and knowledgeable on the vehicle. Communication is good More

by binkybw23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley, Issac Moya, Mario Vasquez, Angel Flores, Frank Raja

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Jun 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly faces + spot-on vehicle knowledge = our recipe for great service! We’re thrilled our team’s communication hit the mark. Looking forward to sharing more car care tips next time you’re here.

June 03, 2025

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Great service, great timing! Will be back soon! Thank you so much for everything with my car! More

by dellandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Rhett Valentine, Issac Moya, Angel Flores, Scott Gerlikoviski

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Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Dellandra! Our crew is grinning ear to ear, knowing you felt our timing and service were spot-on. We can’t wait to have you back!

May 22, 2025

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Outstanding service. The reason I bought another CRV. All the people that work there are always great help. More

by aclaros
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Recommend Dealer
Yes
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May 23, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congrats on another awesome CR-V! Have you had a chance to try the Bluetooth® streaming audio yet? Our crew loves keeping Honda fans happy, and knowing you trust us makes our day.

May 03, 2025

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The service department employees were all professional and respectful of my time, which was a refreshing change from my past experiences. Richard Sanchez patiently took the time to answer all of my questi More

by d33ahunt
Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez

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May 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing feedback! Richard and the rest of our service pros work hard to respect your time and patiently answer every question. We’re so happy you chose Norm Reeves and that we could make a refreshing change for you.

May 03, 2025

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Employee Rating

The guy who actually sold us. The car was amazing because of his patience and great attitude More

by needinganap
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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May 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi there! We’re so happy our team’s patience and great attitude made your car-buying experience amazing. Thank you for trusting us with your purchase!

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