Richard Metodiev | Page 17

What an amazing experience having my vehicle serviced by your team. Their attention to customer detail and their bright, friendly, courteous demeanor deserves nothing less than a 5 STAR rating. Though my ca your team. Their attention to customer detail and their bright, friendly, courteous demeanor deserves nothing less than a 5 STAR rating. Though my car, not a Mercedes, your team afforded me the same courtesy as a Mercedes owner including a free loaner car; a Mercedes, while you were servicing mine. My car was in for general maintenance and a safety check. Amongst other general services needed to my car, I also needed 4 new tires and of course, a 4 wheel alignment. While reviewing your estimate, I checked your tire pricing against other local discount tire centers and found your pricing competitively comparable. This was surprising due to the fact that you are a High Line Mercedes Dealership in the heart of The Woodlands. I don't think most consumers realize that their local dealerships have become most competitive in this arena and that they can feel comfortable having their car services at the dealership level and leave with Piece of Mind knowing that their car received top notch service and that they have you, the dealership to back their services, 100% Guaranteed. Congratulations to you and your staff for making my experience one that I will talk about to my family, friends and total strangers I meet along the way. WELL DONE FRED AND TEAM. More

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I have had many Mercedes and dealt with many service providers .. this dealership is clearly the best ever! Thank you for such great care! providers .. this dealership is clearly the best ever! Thank you for such great care! More

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Richard was wonderful. He kept me informed of the progress of the work being done and the work was done in a timely manner. progress of the work being done and the work was done in a timely manner. More

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Fast, expert service. Juan clearly explained what needed to be accomplished, told me when it would be completed, and followed through on everything that was promised. to be accomplished, told me when it would be completed, and followed through on everything that was promised. More

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Excellent service, warm environment and professional staff! Overall very good experience with good quality of service. staff! Overall very good experience with good quality of service. More

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This dealership is by far one of the best! Everyone was so friendly and helpful. so friendly and helpful. More

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My appointment was fast and on time; I enjoyed some wonderful refreshments at the Lounge that The Dealer always have for their clients while waiting on my car. wonderful refreshments at the Lounge that The Dealer always have for their clients while waiting on my car. More

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Very friendly and excellent service! Have dealt with so many other dealerships and Mercedes-Benz out does them all! many other dealerships and Mercedes-Benz out does them all! More

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Very professional and strong customer facing staff. A pleasure to deal with. Rick M is an excellent service advisor. pleasure to deal with. Rick M is an excellent service advisor. More

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From the initial contact greeting at the vehicle drop off, to coordinating with our service manager, the human experience was exceptional. The Woodlands Mercedes is a rare jewel in today’s crowded car m off, to coordinating with our service manager, the human experience was exceptional. The Woodlands Mercedes is a rare jewel in today’s crowded car market. It’s a first class operation. More

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