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Richard Metodiev

Overview Reviews (274) Inventory (435)

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Richard Metodiev

Richard Metodiev | Page 13

Service Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0

274 Reviews

Overview Reviews (274) Inventory (435)

5.0

274 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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274 Reviews of Richard Metodiev

October 05, 2022

Dealership Rating

Employee Rating

MBOTW has the absolute BEST, thoughtful, customer service. For the past two years, they have consistently gone out of their way to accommodate minor needs to minor emergencies. And, they have great s service. For the past two years, they have consistently gone out of their way to accommodate minor needs to minor emergencies. And, they have great snacks!:) More

by larie74

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Escobar , Mike Lange

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Oct 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 16, 2022

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Employee Rating

I had 4 new tires installed with their Express Service while I waited. Always very friendly and top notch waiting area. while I waited. Always very friendly and top notch waiting area. More

by markdavis68

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department, Mark! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 07, 2022

Dealership Rating

Employee Rating

Always fast, reliable, and excellent service both customer service and vehicle service. Very nice dealership too. customer service and vehicle service. Very nice dealership too. More

by E400 coupe

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Steven Davis , MARY DAMIAN, Donald Hutchins, Mike Lange

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Sep 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 18, 2022

Dealership Rating

Employee Rating

Great dealership! I drove into the service bay. Once I said I had an appointment I was directed to my service manager Richard Metodiev. Once inside the building, I rec I drove into the service bay. Once I said I had an appointment I was directed to my service manager Richard Metodiev. Once inside the building, I received a text with my Loaner car contract. Richard meet me and was escorted into his office. Within a couple of minutes, I was walking out to my Loner car. The service was excellent. It was fast, efficient, and professional. More

by George Scalise

Quality Of Work

Recommend Dealer

Yes

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Aug 21, 2022 -

Mercedes-Benz of the Woodlands responded

George, Thank you! Richard and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 11, 2022

Dealership Rating

Employee Rating

Great service. Richard has taken care of me since I have had the car. I wish I had been at MBOTW instead of BMW all those years. Richard has taken care of me since I have had the car. I wish I had been at MBOTW instead of BMW all those years. More

by nappiert

Recommend Dealer

Yes

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Aug 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Richard, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 07, 2022

Dealership Rating

Employee Rating

The employees in the Service Department were exceptionally helpful and friendly. They answered my questions and were polite and courteous. exceptionally helpful and friendly. They answered my questions and were polite and courteous. More

by sidesjac2007

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business, Richard and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 04, 2022

Dealership Rating

Employee Rating

Excellent service. Friendly and professional. I will return for future service. Waited for car and done when expected. Friendly and professional. I will return for future service. Waited for car and done when expected. More

by jmorris5369

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 02, 2022

Dealership Rating

Employee Rating

extremely friendly and efficient staff. great service and fast completion of the work. nice waiting area with good amenities as well great service and fast completion of the work. nice waiting area with good amenities as well More

by JSS

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Liz Rincon , Mike Lange

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Aug 03, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 30, 2022

Dealership Rating

Employee Rating

A” service on new Mercedes 580 and replacement plastic pieces broken along with electronics recall Service department is always joy to work with Richard is perfect pieces broken along with electronics recall Service department is always joy to work with Richard is perfect More

by James’ 580

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Young guys and girls when you pull in

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Jul 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a five-star rating. We are very happy to hear that Richard and our crew always provide you with a positive experience. We sincerely value your business, James. and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 28, 2022

Dealership Rating

Employee Rating

Loaner car was ready to go in and out in a flash. Pickup just as smooth! Pickup just as smooth! More

by Chapman.scott6206

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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