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Richard Metodiev
Richard Metodiev at Mercedes-Benz of the Woodlands

Richard Metodiev | Page 10

Service Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
274 Reviews
5.0

274 Reviews

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274 Reviews of Richard Metodiev

February 11, 2023

Dealership Rating
Employee Rating

This is the best dealership I've used in my 69 years. A very well run service department. More

by moonliter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2023

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 09, 2023

Dealership Rating
Employee Rating

I would like to Thank Jaun and his staff in the Sprinter area. Our Rescue transport Van broke down and we had it shipped from Tennessee to Woodlands Mercedes-Benz. The truck was fixed quickly and profession More

by Rescue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Steven Davis , Donald Hutchins, Mike Lange

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Feb 09, 2023

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 05, 2023

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Employee Rating

Thanks to Richard, the service manager for taking such good care of me. Also, a thank you to Nick, who was headed out the door, for checking to see if everything was done before he left. My previous cars More

by Terry Szajna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan

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Feb 06, 2023

Mercedes-Benz of the Woodlands responded

Thank you, Terry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 03, 2023

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Employee Rating

The staff is very profesional and friendly. The service is excellent and the waiting area is very nice and comfortable! More

by Josephinejimenez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Steven Davis , Donald Hutchins, Mike Lange

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Feb 05, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 25, 2023

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Employee Rating

Excellent customer service reps. No long wait time. Relaxed atmosphere. Great snacks!!!Car wash a plus. More

by Jmaryru
Service Time
Recommend Dealer
Yes
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Jan 26, 2023

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 25, 2023

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Employee Rating

Service department is first class — they always take good care of me on a timely basis - just make sure you get an extended warranty More

by Erik L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony — Service Manager

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Jan 26, 2023

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Erik. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 22, 2023

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Employee Rating

Mercedes has an outstanding service department! There is not another dealership with a service department like Mercedes! Just water of the many reasons I love owning a Mercedes! More

by mcdanielcarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Johnson, Steven Davis , Trent Hjuler, Anthony Walding

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Jan 23, 2023

Mercedes-Benz of the Woodlands responded

Thanks, Carla, for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 20, 2023

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Employee Rating

Fantastic customer service! Friendly, courteous and could not be any nicer explained everything goes over cost. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, Glenn! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 13, 2023

Dealership Rating
Employee Rating

MB of the Woodlands is my go-to location for maintenance on my vehicle. Rick M, has been my service tech for the past 5 years now. He always makes the appropriate recommendations for my vehicle. This locati More

by haydita20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2023

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Rick and our team here at Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 11, 2023

Dealership Rating
Employee Rating

Always friendly with excellent service. Comfortable areas to wait with refreshments. I always feel welcome and appreciated. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2023

Mercedes-Benz of the Woodlands responded

Tracey, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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