Richard DeMarco
Richard DeMarco at Koons White Marsh Chevrolet

Richard DeMarco | Page 3

General Manager

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.4
41 Reviews

Dealership Experience

15 yrs, 1 mo

4.4

41 Reviews

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42 Reviews of Richard DeMarco

April 19, 2022

Dealership Rating
Employee Rating

Great staff. Helpful and knowledgeable. I will continue to use Koons for my automotive needs. I More

by hearts-loggias0m
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Coulson, Gordon McCain

Apr 19, 2022

Koons White Marsh Chevrolet responded

We are proud to have earned your continued business and your great review! Thank you from all of us at Koons White Marsh Chevrolet and safe travels until we see you next.

March 31, 2022

Dealership Rating
Employee Rating

Fast simple, Great dealership really took care of my needs. There was a few issues I wanted fixed with the used car I bought. They told me don't worry they would handle the issues. All issued needed wil More

by Aaron.marty80
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Price

Mar 31, 2022

Koons White Marsh Chevrolet responded

Thank you for trusting the team here at Koons White Marsh Chevrolet! It's great that we were able to keep you well taken care of. It makes us happy to hear this feedback, and we'll see you again next time!

December 19, 2021

Dealership Rating
Employee Rating

We love Koons, and the staff! Service is great too! They treat us like family! This is my 3rd car from them! We're life long customers. More

by AR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Price

Dec 20, 2021

Koons White Marsh Chevrolet responded

Thank you for the great review! We appreciate your continued support and are happy to hear that you are so confident in the Koons White Marsh Chevrolet team to get the job done. Drive safely in your new vehicle, and we hope to see you back again down the road!

April 13, 2021

Dealership Rating
Employee Rating

Care about your customer after the sale not just before. You have reinforced the horrible startup type of a car sales person/dealer. You promised items and did not deliver. It’s been close to 6 months and y More

by Need4smarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 14, 2021

Koons White Marsh Chevrolet responded

I'm sorry you had a bad experience in getting parts that were promised! I did call you and left you a voice mail Monday after ordering the parts in goodwill per our conversation on Friday. Please feel free to reach me to discuss this misunderstanding further. Rich DeMarco 4109318600 ext. 1101.

November 19, 2020

Dealership Rating
Employee Rating

Wouldn’t use anyone else. Buddy Price 10/10 doesn’t get no better than him. Kelly in finance also was amazing. Thank you both. More

by Ron Morse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Koons White Marsh Chevrolet responded

Ron - We can't thank you enough for being a loyal Koons White Marsh Chevrolet customer! It means a lot that you would stop by to commend Buddy and Kelly, and we hope that you enjoy your new vehicle. Safe driving!

November 10, 2020

Dealership Rating
Employee Rating

Live in Sarasota & purchased Car long distance at KOONS Chevy in White Marsh, MD. It was a GREAT Transaction because of the people, namely Buddy Price of Sales & Martin Simon the GM. Very customer focused More

by Bill Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin Simon, Buddy Price , Sheri Rohal, JENNIFER M : KOONS CFO (Fabulous)

Nov 10, 2020

Koons White Marsh Chevrolet responded

We're so glad to hear from you, Bill! All of us at Koons White Marsh Chevrolet truly appreciate you trusting us with this purchase and are delighted that Buddy helped make it a success, even from a distance. For you to say "The Best New Car Purchase" makes our day. Thanks so much and safe driving!

August 13, 2020

Dealership Rating
Employee Rating

Great deal on new truck, then ignored for months trying to obtain tags and registration. Never returned phone calls as promised. After a dozen or so calls, had to become a total irritate customer on an hou More

by ddvan201
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric, April

Aug 28, 2020

Koons White Marsh Chevrolet responded

Thanks for the feedback and for sharing you got a great deal! We won't get into specifics here, but tag & title work in general, especially when unique circumstances are involved, has seen significant delays due to various restrictions. We certainly want to do our best to work with you and apologize if you felt the communication was lacking. Our Tag & Title Department is always readily available with updates at whitemarshtitledesk@koons.com. Please don't hesitate to reach out if we can be of further assistance. Have a great weekend! - Christian Stark, Customer Relations Manager 410-931-8600 x 1120

February 21, 2020

Dealership Rating
Employee Rating

Buddy Price and koons are the best.. Buddy never gave up after 4 days of battling with the banks. Thank you for your hard work. More

by Stoutglen
Recommend Dealer
Yes

Other Employees Tagged: Buddy Price

Feb 21, 2020

Koons White Marsh Chevrolet responded

Thank you for the five stars! We couldn't be happier to hear that Buddy and our team provided the exemplary service we strive for here at Koons White Marsh Chevrolet. We will be sure to let him know that you appreciate his help!

February 02, 2020

Dealership Rating
Employee Rating

Worst car buying experience ever. I was told they had a vehicle and when I showed up they had already sold it. They pressured me to try and buy and I get very uncomfortable I wouldn’t recommend this dealer More

by Williams2272
Recommend Dealer
No

Other Employees Tagged: Jeff Coulson, Andrew Hamilton, Jerry Morreale, Martin Simon, Rodney McNeal , Tim Berg, Claron Etherly, Rebecca Wilson

January 25, 2020

Dealership Rating
Employee Rating

The dealership was efficient and very customer focused. We have purchased many GM vehicles and Buddy Price has been the best ever by far. Sheri, who handled the financial piece, was extremely knowledgeabl More

by Nugget
Recommend Dealer
Yes

Other Employees Tagged: Buddy Price , Sheri in Finance

Jan 27, 2020

Koons White Marsh Chevrolet responded

Thank you for the 5-star review! We strive to be efficient and customer-focused here at Koons White Marsh Chevrolet, and it means a lot to hear that we are hitting the mark. We will be sure to let Buddy and Sheri know that you enjoyed working with them!

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