Richard Castillo

They are friendly, helpful and professional. Richard Castillo has been so helpful and consistently a good communicator in explaining things to me. I make sure I get him every time I go to Toyota Richard Castillo has been so helpful and consistently a good communicator in explaining things to me. I make sure I get him every time I go to Toyota. More

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Richard Castillo is an excellent service tech and always goes over every part of the service items with me. I think that I have now been going to him for more than three years. I appreciate his explanatio goes over every part of the service items with me. I think that I have now been going to him for more than three years. I appreciate his explanations, friendliness, courtesy, and professionalism. More

by SUZANNE.SUTTERFIELD Verified Customer Verified Customer

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Clean and nice inside , staff is really friendly and have a good selection of new vehicles a good selection of new vehicles More

by JAMESGRAVELY10 Verified Customer Verified Customer

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Not very pushy. Seem to perform properly but I'm not an expert and only had one episode whe re car xame back worse than it went in Seem to perform properly but I'm not an expert and only had one episode whe re car xame back worse than it went in More

by RICHLPTX Verified Customer Verified Customer

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I HAVE A 2001 TOYOTA CAMRY THAT I BOUGHT NEW. EVERY 4000 MILES SINCE I BOUGHT THE CAMRY; I HAVE GOT A TUNE-UP AND INSPECTION. I ALWAYS GET DONE EXACTLY WHAT THE SERVICE DEPARTMENT RECOMMENDS FROM EVERY 4000 MILES SINCE I BOUGHT THE CAMRY; I HAVE GOT A TUNE-UP AND INSPECTION. I ALWAYS GET DONE EXACTLY WHAT THE SERVICE DEPARTMENT RECOMMENDS FROM THE INSPECTION. AS A RESULT OF ALWAYS HAVING DONE WHAT THE TOYOTA SERVICE DEPARTMENT RECOMMENDS; MY 2001 TOYOTA CAMRY THAT HAS 217,000 MILES ON IT RUNS AND DRIVES LIKE A NEW CAMRY. I HIGHLY RECOMMEND FINDLAY TOYOTA WHICH HAS EXPERT AND COMPETENT MECHANICS AND AN EFFECTIVE AND EFFICIENT SERVICE DEPARTMENT. More

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Friendly, fast and efficient. They get the job done. Never a bad experience. Great customer service!! They get the job done. Never a bad experience. Great customer service!! More

by VSTORE2007 Verified Customer Verified Customer

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Awesome service and care. Efficient, if something not completed immediately addresses. I would recommend to anyone neededing a car!! Efficient, if something not completed immediately addresses. I would recommend to anyone neededing a car!! More

by FCOVITT Verified Customer Verified Customer

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Have a 99 Sienna that Findlay replaced the motor and transmission several years ago and they did an excellent job. Took my 94 Camry to a competitor a year ago (04/2024)for a oil change and they recomm transmission several years ago and they did an excellent job. Took my 94 Camry to a competitor a year ago (04/2024)for a oil change and they recommended several expensive repairs. I waited a year, and took the Camry to Findlay Toyota for a oil change and second opinion on the previous recommended repairs. Findlay's mechanic said that none of the recommended repairs were necessary which confirmed my decision to wait for a year because the car seemed fine to me. I trust Findlay and Richard to do quality work. More

by Aloha Bro... Verified Customer Verified Customer

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I always reach out to Richard every time I go to Toyota. He helps me save money and time to get back to whatever I need to do. I think I found the best service representative not only in Toyota but in all c He helps me save money and time to get back to whatever I need to do. I think I found the best service representative not only in Toyota but in all car dealers that I'd been to in America. More

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Thank you and great service and will come back when it time to next serbice time to next serbice More

by USAF THUNDERBIRD Verified Customer Verified Customer

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