Richard Brittingham
Richard Brittingham at Mercedes-Benz of Princeton

Richard Brittingham | Page 43

EQ Ambassador

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
876 Reviews

Owning and daily driving an old Mercedes-Benz since high school, has allowed me to gain a true appreciation for the effective and efficient German engineering put into all generations of Mercedes-Benz vehicles. Through my work as a Product Concierge at Mercedes-Benz of Princeton, I get to work daily with like-minded co-workers and customers who truly appreciate the meaning of the Mercedes-Benz slogan "The Best or Nothing!"

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

5.0

876 Reviews

Write a Review

876 Reviews of Richard Brittingham

February 10, 2022

Dealership Rating
Employee Rating

MB of Princeton and Tom Knobloch were fantastic. Service, value, hospitality, and thoroughness were top notch. T More

by chadjfleming
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Jr.

Feb 11, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for our Team! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 04, 2022

Dealership Rating
Employee Rating

Fantastic service level! Really smooth process and great support throughout every step of the purchase! More

by P.Alta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vasil Cherepania

Feb 04, 2022

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 03, 2022

Dealership Rating
Employee Rating

Vasil met every expectation he set from my first test drive through purchase. He was prepared, professional, facilitated the purchase/trade and orientation with the new vehicle. It was a very positive ex More

by Kwd56
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vasil Cherepania , Kailey

Feb 04, 2022

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 29, 2022

Dealership Rating
Employee Rating

Richard answered all my questions and solved my problems. Mercedes should improve their app and service schedule if they want to retain more customers. More

by satishill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Richard. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 28, 2022

Dealership Rating
Employee Rating

Richard was so helpful and patient with me. Incredibly knowledgeable! He was responsive to all my silly questions! More

by ab2427
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Jan 31, 2022

Mercedes-Benz of Princeton responded

Thank you for taking the time to leave us a review! We are glad you had a excellent experience working with our team at Mercedes-Benz of Princeton, and we will certainly pass along your kind words. We hope that you continue to enjoy your new Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 27, 2022

Dealership Rating
Employee Rating

Awesome and timely customer service. Great effort by Richard to resolve my issues with the Mercedes me app and give me instruction on the final steps I needed to do for completion of the registration fo More

by Danahg7
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 28, 2022

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 24, 2022

Dealership Rating
Employee Rating

Outstanding in every way. Extremely professional . Sales and support are a pleasure to deal with. Thank you all More

by okak0620
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Cook

Jan 26, 2022

Mercedes-Benz of Princeton responded

Thanks for telling us about your terrific experience, it's great to know that Richard and Dale were so helpful to you, from start to finish. We also really appreciate your kind remarks and we'll look forward to assisting you again with any future needs!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 22, 2022

Dealership Rating
Employee Rating

Very helpful with remote start app. I would be willing to come back again, interaction was good and professional. More

by ryan
Recommend Dealer
Yes
Jan 26, 2022

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 20, 2022

Dealership Rating
Employee Rating

Richard was very knowledgable and patient with me as I learned how to use the car. Appreciated his insight as we went. More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2022

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 18, 2022

Dealership Rating
Employee Rating

Alex was just amazing, extremely professional, patient and yet very customer friendly and helpful. He really helped us in closing this deal in the best way possible, thanks to him we have our dream car. R More

by nikhila.shashikanth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Jan 18, 2022

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Jan 18, 2022

nikhila.shashikanth responded

Thank you so much Team Mercedes, Alex specially for being there throughout the journey and Richard too :) You made a dream come true

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