Rich McAnally
Rich McAnally at Tynan's Nissan Aurora

Rich McAnally | Page 12

Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7
1,245 Reviews
4.7

1,245 Reviews

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1245 Reviews of Rich McAnally

December 22, 2024

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Employee Rating

Needed a tire replaced and was told by the service center that an inspection occurred when I picked up my car. Drove less than 10 minutes from dealership to have a low tire pressure warning. Returned to se More

by NASHC7ARYIA
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Recommend Dealer
No

Other Employees Tagged: Ryaan Kayali

Dec 30, 2024

Tynan's Nissan Aurora responded

Hello NASHC7ARYIA, I'm really sorry to hear about your frustrating experience with the service department. It sounds like there were several missteps, from the inspection not being properly conducted to the inconvenience of leaving your car for an extra day and renting another vehicle. The issues with charging your electric car and the car wash not meeting expectations are definitely disappointing, especially considering your positive experiences with sales. If you would like to speak to someone further, to provide more in-depth feedback, feel free to contact me directly, 303-341-3531, as we are always looking for ways to improve.

December 21, 2024

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Good service Very good customer services , My car was ready on time I would be recommending you More

by MARCELEUREKACT
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Recommend Dealer
Yes
Dec 30, 2024

Tynan's Nissan Aurora responded

Hello MARCELEUREKACT, Thank you for your feedback! We're glad to hear you had good service and that your car was ready on time. We appreciate your recommendation and look forward to serving you again!

December 21, 2024

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Completed my recalls and even washed my vehicle. Thanks so much for the excellent service. More

by ROFS2HLEAF
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Recommend Dealer
Yes
Dec 30, 2024

Tynan's Nissan Aurora responded

Hello ROFS2HLEAF, Thank you for your feedback! We're glad to hear your recalls were completed successfully and that you appreciated the vehicle wash. We truly appreciate your kind words and look forward to assisting you again!

December 19, 2024

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Sometimes, financially, it can be a little bit, stressful, dealing with the dealership. But I must admit, I was a bit surprised with the pricing. It was actually quite fair, service was propped and More

by MYBRO
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Recommend Dealer
Yes

Other Employees Tagged: Adnan Hassan, Luke Clearwater

Dec 30, 2024

Tynan's Nissan Aurora responded

Hello MYBRO, Thank you for your feedback! We're glad to hear that you found the pricing fair and that the service was prompt and courteous. We understand that financial aspects can sometimes be stressful, so we’re pleased we could make the experience more comfortable for you. We appreciate your business!

December 19, 2024

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The surface technician took good notes about what I was bringing my new car in for, he asked me a lot of questions and actually cared about what I was saying. Thank you Rich! I also really enjoyed Mark the More

by BBALI868LEAF
Recommend Dealer
Yes

Other Employees Tagged: Jose Castaneda, Mindy Carlyle , Mark the driver gets six stars out of five!

Dec 30, 2024

Tynan's Nissan Aurora responded

Hello BBALI868LEAF, Thank you for your feedback! We're so glad to hear that Rich took the time to listen and understand your concerns, and that Mark made your day with his friendly service. We appreciate your kind words and look forward to assisting you again!

December 19, 2024

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Great customer service. Thank you Rich for answering my questions and assisting me with my vehicle repair. More

by SEREN.A.MAR1E.CAST1LL0
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Recommend Dealer
Yes
Dec 30, 2024

Tynan's Nissan Aurora responded

Hello SEREN.A.MAR1E.CAST1LL0, Thank you for your feedback! We're glad to hear that Rich provided excellent customer service and assisted you with your vehicle repair. We appreciate your trust in us and look forward to helping you again!

December 18, 2024

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Great costumer service by Rich ! Didn’t take long to Fix the recall on my leaf More

by EVELYN.R.ROSEMBERGLEAF
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Recommend Dealer
Yes
Dec 19, 2024

Tynan's Nissan Aurora responded

Hello EVELYN.R.ROSEMBERGLEAF, It's great to hear that Rich provided excellent customer service and that the recall on your Leaf was fixed promptly! We are here for your vehicles next repair or service. Happy holidays to you.

December 13, 2024

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They were very helpful when I called to help me start my car again. I brought it in for a new battery and they were honest and told me all was fine with my battery and everything else. Thank you! More

by SARAHESPIVEY33
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Pipp

Dec 14, 2024

Tynan's Nissan Aurora responded

Hello SARAHESPIVEY33, It’s wonderful to hear that the team was so helpful and honest! It’s always reassuring when you know you can trust them to provide accurate information about your car. Their integrity and willingness to assist must have made a frustrating situation much easier. Thank you for sharing this positive experience! 🚗😊

December 13, 2024

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Rich the service tech hates women. Besides his arrogant attitudes and constant unknowledgeable misinformation, he's not even humble enough to apologize when he us wrong, the condescend More

by Bluephants@yahoo.com
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Recommend Dealer
No

December 13, 2024

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They promptly fixed my vehicle after it broke down and did an excellent job repairing it This is my goto Nissan dealership. More

by RPSWEENEY
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Recommend Dealer
Yes
Dec 14, 2024

Tynan's Nissan Aurora responded

Hello RPSWEENEY, It’s great to hear they were able to promptly repair your vehicle and did an excellent job! Quick and effective service in such situations is always a relief. Glad they got you back on the road! 🚗✨

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