Rich Klouda
Rich Klouda at Ryan Auto Mall

Rich Klouda

GM Finance Manager

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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5.0
122 Reviews

Rich spent his early life in the United States Army and entered the automotive industry in 1986. Joining our Ryan team in 2022, Rich brought with him all those valuable years of experience and is able to give excellent advice and service to our guests. Away from the office, Rich (who also goes by Grandpa, Pop Pop and Papa), spends a great deal of his free time working on his cabin, or enjoying the great Minnesota outdoors with a fishing pole in his hand.

Dealership Experience

3 yrs, 4 mos

Industry Experience

39 yrs, 6 mos

5.0

122 Reviews

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122 Reviews of Rich Klouda

June 12, 2025

Dealership Rating
Employee Rating

Great reception and help. All questions and concerns were answered. Came in at close of the day and never felt rushed. Highly recommend. More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stifter, Chad Robertson

Jun 12, 2025

Ryan Auto Mall responded

Thank you for your wonderful review, Ashley! We're thrilled to hear about your positive experience at Ryan Auto Mall Chevrolet of Buffalo. It's great to know that our team was able to address all your questions and ensure you felt comfortable, even towards the end of the day. We truly appreciate your recommendation and look forward to welcoming you back soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

June 09, 2025

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Employee Rating

Clean place, helpful staff, didn't feel pressured by the salesman (Scott) during the sale process, and all staff were knowledgeable and honest. More

by Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Ryan Auto Mall responded

Thank you for your kind words, Parker! We're thrilled to hear that you had a positive experience at Ryan Auto Mall Chevrolet of Buffalo. It’s great to know that our team, especially Scott, made you feel comfortable and provided you with the assistance you needed. We appreciate your feedback and look forward to welcoming you back next time! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

June 05, 2025

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Employee Rating

Had a good experience purchasing another vehicle Ryan Chevy. Jeff was a knowledgeable salesman and made sure we got all the incentives we qualified for and I think they were really fair with our trade. More

by Sarviedave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stifter, Jeff Kamin

Jun 05, 2025

Ryan Auto Mall responded

Thank you for sharing your experience at Ryan Auto Mall Chevrolet of Buffalo. We're glad Jeff’s knowledge and attention to incentives made your purchase smooth, and that you felt the trade was handled fairly. We appreciate your continued trust and look forward to serving you again. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

June 04, 2025

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Very helpful staff, friendly- easy to work with. Made the purchase id a vehicle simple! More

by April.bienusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kamin

Jun 04, 2025

Ryan Auto Mall responded

Thank you for your wonderful review, April! We’re glad to hear that our staff at Ryan Auto Mall Chevrolet of Buffalo made your vehicle purchasing experience simple and enjoyable. Your satisfaction is our top priority, and we appreciate your feedback. We hope to see you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

May 28, 2025

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Aj was fantastic. Knowledgeable, friendly, and not pushy. He really helped us out every step of the way. We would happily come back again. More

by hugget.dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Carlson

May 28, 2025

Ryan Auto Mall responded

Thank you so much for your review, Dan! We're happy to hear Aj provided you with great service and made your experience enjoyable. We look forward to welcoming you back to Ryan Auto Mall Chevrolet of Buffalo in the future. Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 30, 2025

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Employee Rating

Easy transaction with Ryan and Rich. No pressure, just there to assist and help us out. More

by mandjsteele
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement

Apr 30, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We're glad to hear that your transaction with Ryan Auto Mall Chevrolet of Buffalo was easy and that Rich provided the assistance you needed without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 27, 2025

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Employee Rating

We give this dealership a 10 out of 10. Beyond professional, kind and patient. We live out of state and they made our buying experience so easy. Andrew was the best sales person we have eve More

by Stephanie Dietrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Wolford, Andrew Steinmetz

Apr 27, 2025

Ryan Auto Mall responded

Thank you for the great review, Stephanie! We're so happy to hear that Andrew made your buying experience easy and that you were impressed with our service at Ryan Auto Mall Chevrolet of Buffalo. We appreciate your feedback and look forward to assisting you again on your next visit! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 08, 2025

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Employee Rating

Scott was very helpful with what I needed to get me in my new truck More

by truch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Goodmanson

Apr 09, 2025

Ryan Auto Mall responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Ryan Auto Mall Chevrolet of Buffalo. We're thrilled to hear that Scott was able to assist you in getting into your new truck. We look forward to seeing you again in the future! Enjoy your new ride! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

April 05, 2025

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Employee Rating

We got so lucky with Craig Clement as our sales rep. He is so personable, funny, knowledgeable and made the car buying process easier. From negotiating to the finance team to the final wipe down of the More

by iamsam1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement

Apr 05, 2025

Ryan Auto Mall responded

Thank you for your wonderful feedback! We're thrilled to hear you had such a positive experience with Craig Clement at Ryan Auto Mall Chevrolet of Buffalo. It’s great to know that our team made the car buying process enjoyable for you. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

March 25, 2025

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Employee Rating

Buying a new vehicle can sometimes be stressful. Craig made the experience fun and enjoyable. I drove out of the lot with a new Silverado and will be looking forward to crossing paths with Craig a More

by Wade
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 25, 2025

Ryan Auto Mall responded

Thank you for your wonderful review! We're so glad to hear that Craig made your experience enjoyable and that you're now driving a new Silverado from Ryan Auto Mall Chevrolet of Buffalo. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

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