Reinaldo Cruz
Reinaldo Cruz at Tasca Volkswagen White Plains

Reinaldo Cruz

Service manager

Tasca Volkswagen White Plains

376 Tarrytown Road
White Plains, NY 10607

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4.5
19 Reviews
4.5

19 Reviews

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19 Reviews of Reinaldo Cruz

July 30, 2025

Dealership Rating
Employee Rating

Excellent customer service. The staff was very helpful and their priority was getting my problem fixed immediately More

by P.ebert620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Tasca Volkswagen White Plains responded

We're glad you had a positive experience with our team at Tasca Volkswagen White Plains. Thank you for your kind words.

October 12, 2023

Dealership Rating
Employee Rating

I needed service: greeted as u come in, love it. Always prompt and courteous. Done what I needed and left, small fee! More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Tasca Volkswagen White Plains responded

We're delighted to know you had a positive experience with our service team at White Plains Volkswagen. Thank you for the kind words about our prompt and courteous staff!

October 10, 2023

Dealership Rating
Employee Rating

Excellent service! Definitely recommend. Everything went smoothly and perfect timing. The service advisor was Great and very helpful! More

by nikujkaj2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 10, 2023

Tasca Volkswagen White Plains responded

We're delighted to know that you had an excellent experience with our service advisor at White Plains Volkswagen! Your recommendation means a lot to us. Thanks for the review and we look forward to serving you again in the future!

September 22, 2023

Dealership Rating
Employee Rating

Totally horrible! I had recall service at there, it took MORE THAN WEEKS. Usually this minor issue of recall service took in a day or next day. However they NEVER call More

by dwshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diego

Sep 25, 2023

Tasca Volkswagen White Plains responded

We are really sorry to read about your experience with the recall service. It's clear we didn't meet expectations in terms of communication and timeliness, which is not how we want our customers to feel. We'd appreciate the opportunity to discuss this further. Please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@WhitePlainsVW.com

September 15, 2023

Dealership Rating
Employee Rating

My experience with the service department have been excellent over the past 8 years. No complaints at all. Very satisfied with entire operation More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Tasca Volkswagen White Plains responded

Marty, we're delighted to know that you've had a great experience with our service department at White Plains Volkswagen over the years. Your satisfaction is what we strive for! Thanks for your support.

July 11, 2023

Dealership Rating
Employee Rating

Kind, professional and expert service. I Appreciate the attention and communication given to the Customers. Great Job! More

by M. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego

Jul 12, 2023

Tasca Volkswagen White Plains responded

Thank you for this 5-star review of White Plains Volkswagen! We hope you have a fantastic day!

June 24, 2023

Dealership Rating
Employee Rating

They took me on time and did the service as I had requested. Everyone was polite and helpful. More

by margielaury
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Tasca Volkswagen White Plains responded

Margie, thank you for the review! We appreciate the kind feedback and hope to see you again at White Plains Volkswagen!

March 30, 2023

Dealership Rating
Employee Rating

Staff is friendly and very knowledgeable Location is convenient. Parts are always available. Excellent service overall. More

by Illyduro
Recommend Dealer
Yes
Mar 31, 2023

Tasca Volkswagen White Plains responded

Our team appreciates your continued support! Thank you for choosing White Plains Volkswagen!

March 23, 2023

Dealership Rating
Employee Rating

This place it very good Francisco is very goo el en tiende muy bien Spanish and English More

by Saulabreg82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Tasca Volkswagen White Plains responded

Thank you so much for your 5-star review! Our team is happy to have you as a loyal guest!

Mar 24, 2023

Saulabreg82 responded

Saulabrego82@gmail.com

Mar 24, 2023

Saulabreg82 responded

Very good

Mar 24, 2023

Saulabreg82 responded

It very good place

Mar 24, 2023

Saulabreg82 responded

Very gd server

February 25, 2023

Dealership Rating
Employee Rating

Easy to get appointment, very professional Friendly efficient was In an out in 1 /2hrs More

by TERESA_FLCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Tasca Volkswagen White Plains responded

Timely service is what we always strive to provide! Thank you so much for supporting White Plains Volkswagen and please let us know if you need anything down the line!

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