"Customer centric, supportive throughout ."
I returned to Gorruds for my third vehicle. Purchased one in 2001, and one two years ago, and had excellent service from the day I picked them up. Service throughout the years has always been top notch and always left me feeling validated as a consumer. In the Spring when my daughter needed a vehicle there was no question where we would go. Reg helped find the perfect Camry for her with a lot of patience and information. I just purchased a Rav4 and David was extremely patient, understanding and helpful researching a lot to answer my questions and help me find the vehicle that would fit my needs. Always a relaxed time with many test drives and hours comparing vehicles available. Always greeted with smile, and left with a laugh thanks to Susan!
Over the past two years dealing with the service team , Karen, Rob, Mallory and Reg has always been great from accomodating times, informative about repairs, resolving issues quickly and showing concern and kindness during the shuttles. Excellent support from Larry (operations manager) over a manufacturing concern, demonstrating integrity and loyalty in customer care.
I have and will continue to recommend this great place to anyone I know looking for a vehicle.
Thanks Gorrud's Team !
"Service Center repairs "
- high flyer
For many years , members of our family have trusted the staff at Gorrud's Service with all of our
vehicle repairs . We all , have been very satisfied with the care and attention provided by the lovely ladies of the Service staff , Mallory and Karen , at the front desk , and that same satisfaction is there for all of our mechanical issues by a very skilled group of Mechanics led by Rob Poland .
All of the areas of Gorrud's Service , including transportation and vehicle cleaning , have shown
very professional service and timely attention that has kept us coming back . Definitely a well
run business worth considering whether you need little or large repairs !