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Raymond Underwood
41 Reviews
41 Reviews
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41 Reviews of Raymond Underwood
July 18, 2025
Terrible Customer Service – Avoid This Dealership! !! I’ve had an incredibly frustrating experience with Honda Superstore of Lisle. After purchasing a 2021 HR-V for my parents, a chrome part began p !! I’ve had an incredibly frustrating experience with Honda Superstore of Lisle. After purchasing a 2021 HR-V for my parents, a chrome part began peeling — a known factory defect confirmed by their own service advisor. I was told it would be repaired, but after over a year and a half of emails, phone calls, and broken promises, absolutely nothing was done. Despite providing all documentation and photos, I was repeatedly ignored by both the service manager and the general manager Yasser Ibrahim This kind of behavior is completely unacceptable and unprofessional. If you want to be treated like a valued customer only at the moment of purchase — and completely forgotten afterward — this is the perfect place to go. I strongly recommend avoiding this dealership. More
by Marianna.Popovych
Other Employees Tagged: Yesser Ibrahim
October 30, 2024
Excellent work fast and precise on all the numbers and I have been doing business here for 22years Love the place have been doing business here for 22years Love the place More
by sageraburomman
Verified CustomerOther Employees Tagged: Sager Abu-Romman, Tim Korallus, Gus Delgado, Scott Heger, Chris Gorgosz, Luis Guzman, Yasser F. Ibrahim , Shawn Kiannejad
August 30, 2024
Love the attention the Sales Rep gave me even with a follow up call the next day. Awesome customer service follow up call the next day. Awesome customer service More
by Ada I
Other Employees Tagged: Arash Fahandezh
August 17, 2024
The service and experience were excellent with Laura at Honda of Lisle! She made the car buying experience a positive one! Honda of Lisle! She made the car buying experience a positive one! More
by Ron
Other Employees Tagged: Laura Gordon , Assad Hamezi
July 26, 2024
Javier is a knowledgeable professional and was able to answer almost all questions, if he didnt know he went and got an answer. The buying process was smooth (for buying a car) and management appeared to answer almost all questions, if he didnt know he went and got an answer. The buying process was smooth (for buying a car) and management appeared to trust Javier's opinion as we discussed price. Found Javier a pleasant person that was selling us a new car. Recommend him as your sales rep!! More
by norrise
Other Employees Tagged: Javier Saltos, Arash Fahandezh , Eddy Gallo
June 30, 2024
Arash professionalism, knowledge of product, energized capacity allowed us to enjoy the complex process of buying a new Honda Odyssey Touring! The Honda Lesle team gave Arash great support throughout the capacity allowed us to enjoy the complex process of buying a new Honda Odyssey Touring! The Honda Lesle team gave Arash great support throughout the process as well. We will always refer friends and family to Arash and Team Lisle. Because of our schedule, we will return so Arash can show us all the great features of our Odyssey, and Arash looks forward to having the time to teach us! Another great, professional attribute of Arash! More
by Happy Owners
Other Employees Tagged: Arash Fahandezh, Steve Camp
March 18, 2024
We purchased a new Honda Pilot after working with Scott, who was a very nice, patient, and knowledgeable, salesperson. All of the staff from start to finish made us feel welcomed and comfortable. This was who was a very nice, patient, and knowledgeable, salesperson. All of the staff from start to finish made us feel welcomed and comfortable. This was a great experience with the not-so-fun task of car shopping. More
by SUSIE620
Other Employees Tagged: Scott Heger, Manny Rodriguez
October 03, 2023
Arash is an excellent salesman who treats customers welland is very knowledgeable about Honda cars. I highly recommend him to my friends. welland is very knowledgeable about Honda cars. I highly recommend him to my friends. More
by norb10
Other Employees Tagged: Sager Abu-Romman, Bob Woods, Arash Fahandezh, Steve Camp , Bob Mitchell, Brad Mitchell
August 15, 2023
Shady people don’t buy a car from them not recommended check engine light came on same day I bought the car check engine light came on same day I bought the car More
by ssorg18
Other Employees Tagged: Kabir Sheikh, Gus Delgado, Luis Guzman , Kwesi Appah, Brad Mitchell
August 05, 2023
Excellent. We have been coming to Lisle Honda for 35 years and have purchased multiple cars. We have ALWAYS had exemplary service each and every time. We have a We have been coming to Lisle Honda for 35 years and have purchased multiple cars. We have ALWAYS had exemplary service each and every time. We have also sent family members and friends and they have always been satisfied. Arash was very thorough in explaining all the features to me.. More
by BONNIESKI
Other Employees Tagged: Bob Woods, Arash Fahandezh , Not sure of the name in the finance dept, Cannot read his signature on documents. He was very good.
