Raymond Furslew | Page 38

Stuff there are amazing , professionally and honestly helped by gentleman “nadir” and financial guy “ray” n buying my new honda thanks gents helped by gentleman “nadir” and financial guy “ray” n buying my new honda thanks gents More

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Started my purchase via phone with Dennis. .Very patient and knowledgeable. I was set on a certain automobile and was surprised at the speedy delivery. Upon arrival to the showroom, I was met .Very patient and knowledgeable. I was set on a certain automobile and was surprised at the speedy delivery. Upon arrival to the showroom, I was met by Jordan who called my insurance and went over my car's functions. Nice job Jordan! Finalized sale with Ray who thoroughly went over the financial aspect of purchase. All in all, I had great experience. More

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Michael Myers is a very nice guy ,he help me and explain everything for me ,thanks for help me purchase of my first car everything for me ,thanks for help me purchase of my first car More

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It was a great experience I love the dealership we have bought many cars there people very friendly and it was fast love my pilot bought many cars there people very friendly and it was fast love my pilot More

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Very courteous and professional. Very friendly non-pressure staff and team. Would recommend highly. Thank you! Very friendly non-pressure staff and team. Would recommend highly. Thank you! More

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It was a great experience and Miguel was very helpful. DCH Kay Honda made my first purchase a smooth process and they supported me all through out. I was nervous as I am new here in the US, but they reass DCH Kay Honda made my first purchase a smooth process and they supported me all through out. I was nervous as I am new here in the US, but they reassured me that I am in best hands with them. And I got my new car! Thanks to DCH Kay Honda, and to Miguel, and to Raymond also. More

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Miguel was phenomenal to work with. He was a consummate professional: knowledgeable, patient, generous with his time, and just an overall pleasure to work with. The dealership is fortun He was a consummate professional: knowledgeable, patient, generous with his time, and just an overall pleasure to work with. The dealership is fortunate to have such an excellent employee! More

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Everyone was very nice and professional during the buying and selling of our trade in. Post sale however, it was very difficult to communicate issues to sales, finance, or any manager to get them resolved. and selling of our trade in. Post sale however, it was very difficult to communicate issues to sales, finance, or any manager to get them resolved. We were given the wrong key fob for our second key. Dealership not willing to look for correct key or send new one to me as I am out of state. When registering vehicle they included both myself and my husband after being told repeatedly I would be the only one the car should be registered under and will be the only one listed on the title. They also used the wrong address to register the car. Getting these issues resolved take time and money and the dealership has not returned phone calls and customer service has been nothing short of abysmal. There are also things wrong with the vehicle, such as the entire entertainment system doing a hard restart mid drive multiple times in an hours time. This was not disclosed at sale and did not present itself during our test drive, but should be under warranty. Again this will take time and is an inconvenience to have fixed and was not expected with a certified preowned on top of a dealership that has a 4.7 star rating. I would not recommend buying from this dealership. The car I traded in of course has been listed for sale, and we noticed that the pictures posted online were taken prior to us agreeing to sell the car and included my tags and even our personal belongings clearly still in the car. This was also a little strange to me. More

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She’s the best ! ! I love her !! She was a big help & everybody should go to her. ! I love her !! She was a big help & everybody should go to her. More

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The entire dealership was Straight forward and honest from start to finish. This is the second car I purchased from them this year. from start to finish. This is the second car I purchased from them this year. More

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