Ray Taylor
Ray Taylor at Regal Honda

Ray Taylor | Page 33

Honda Service Specialist

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8
491 Reviews
4.8

491 Reviews

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491 Reviews of Ray Taylor

March 30, 2021

Dealership Rating
Employee Rating

The service on my car was great and the receptionist was amazing! Unfortunately the communication with my service advisor was lacking as I had to call numerous times just to find out the status of my car. I More

by Kat_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Regal Honda responded

Thank you for the feedback regarding your recent visit to our service department. We apologize for the lack of communication with your service advisor - that is not how Regal does business. As far as the loaner car age limit, that is determined by our insurance carrier, so we have no control over that unfortunately.

March 30, 2021

Dealership Rating
Employee Rating

The place was extremely busy but Ray always takes time with his customers. He kept me informed as to what was going on and I was done quickly given the customer volume when I was there. More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Regal Honda responded

We love hearing what a great job that Ray did taking care of you and we appreciate your patience at such a busy time :)

March 30, 2021

Dealership Rating
Employee Rating

Had an appointment at 8:30 in the morning didn’t leave until 1230 just for an oil change and rotate balance. I was the last one in the waiting area until lunch time. My oil change was less than my tire ro More

by PAPITODENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2021

Regal Honda responded

We apologize for the inconvenience, this kind of wait time is out of the ordinary for our dealership & we would like to look into this further. Could you please provide your name & telephone number so we can access your records? You can reply back privately or through email to alaina.s@regallakeland.com

March 27, 2021

Dealership Rating
Employee Rating

Regal Honda Lakeland, they make my dream come true to be an owner of a Civic Type R, now it's the only dealer i take my Civic Type R for maintenance or anything else, very friendly crew and helpful. More

by RODRIGUEZ.TECH78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Shaw, Sheron Wilkins , Andre Betances, Sammy De La Rosa, Angelo Mendez

Mar 29, 2021

Regal Honda responded

Thank you & congrats on your Civic Type R!!!!

March 24, 2021

Dealership Rating
Employee Rating

Ray has a positive can do attitude in a very busy environment. He is very good at explaining your service needs, and making your experience a happy one. More

by JENBARNHOLTH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 25, 2021

Regal Honda responded

Thanks for choosing Regal

March 24, 2021

Dealership Rating
Employee Rating

I new it would take quite some time to work on my car. Ray made that time easier to deal with. Ray even offered me a coupon to eat. More

by AVlasque1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Regal Honda responded

good service & free food, what more could you ask for?! See you next time

March 23, 2021

Dealership Rating
Employee Rating

Always a great experience even when spending a lot of money. Ray you in service provides excellent customer service. He is very attentive and takes the time to know you and your vehicle. The coupons are More

by CMKP521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2021

Regal Honda responded

Thank you for your kind words, see you next time :)

March 22, 2021

Dealership Rating
Employee Rating

Levy, in "service" is great, attentive, unsolicited follow thru, as have Rob Young & Ray Taylor always performed in the past. In the past six years I've purchased two new Hondas, so far both with More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman , Andre Betances, Baziel Cabrera, Rob Young, Levy; a new person in service.

Mar 22, 2021

Regal Honda responded

Thank you!! We are so happy to hear of your great experiences with our team. We see you have pricing marked as only 1 star :( Follow us on social media to find out about coupons or make sure you are signed up to receive specials

March 19, 2021

Dealership Rating
Employee Rating

The dealership saw me the next day at the service department and provided excellent service. They were kind and informative. They made sure the vehicle returned clean. More

by kmarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Regal Honda responded

Happy to have you back on the road!

March 19, 2021

Dealership Rating
Employee Rating

Ray Taylor took very good care of me and my CR-V. He was very helpful in sorting my coupons to give me the best value. Thank you Ray Taylor. More

by JBUGAART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Regal Honda responded

Thanks for choosing Regal!

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