Ray Taylor
Ray Taylor at Regal Honda
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Ray Taylor | Page 3

Service Adviser

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
387 Reviews
4.7

387 Reviews

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387 Reviews of Ray Taylor

September 07, 2023

Dealership Rating
Employee Rating

Already gave my good opinion of the services I received. I’m always pleased with the service care More

by MARILYN.SCHULZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Austin Smith , Lexi fisher

Sep 14, 2023

Regal Honda responded

Thank you!

September 01, 2023

Dealership Rating
Employee Rating

Ray went above and beyond when I had my car in for service. There was an issue and I had to return the car and Ray took care of the problem for me immediately. More

by LSTMILLER3
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sal Campisi III

Sep 07, 2023

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

August 24, 2023

Dealership Rating
Employee Rating

I bought my last three car at Regal. And the best service. Ray knowing my taste in cars even found my last car and your staff soon had it at your Lakeland location More

by CVA326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young

Aug 25, 2023

Regal Honda responded

Thank you for trusting Regal Honda.

August 04, 2023

Dealership Rating
Employee Rating

Great experience Thank you. For the service you made to my Honda vehicle . Appreciate it More

by RKUSHMIDER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 04, 2023

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

July 25, 2023

Dealership Rating
Employee Rating

Attention to service was great it’s the price that was a shocker thought it was outrageously high More

by fernandalawrence
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Megan Barnes , Levi Dillard

Jul 27, 2023

Regal Honda responded

We're sorry to hear that you feel like you were overcharged. We strive to offer fair and competitive pricing, but we understand that perceptions can vary.

July 21, 2023

Dealership Rating
Employee Rating

They did not tell me I would be charged for brake fluid changed for $171 before they did it. I was not prepared for that cost. If they had I would have refused. More

by dbwh1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I did not get the young man’s name. He was a skinny very young man. A little shy. He is the one that didn’t tell me of the brake fluid change and the charge.

Jul 27, 2023

Regal Honda responded

We're sorry to hear that you had a negative experience. We strive to provide exceptional service to our customers, and it's disappointing to hear that we fell short in your case. We will review this issue with our team and take steps to improve our communication.

July 19, 2023

Dealership Rating
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Pleased with the service and employees that I talked with. Planning to bring all our vehicles back to Regal Honda for service. More

by cadams195814
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Megan Barnes , Levi Dillard

Jul 27, 2023

Regal Honda responded

Thank you so much!

July 19, 2023

Dealership Rating
Employee Rating

Pleased with service and friendly atmosphere with all the employees I met. My service to our 2022 Pilot was completed in a timely manner. That was greatly appreciated while waiting. Thank you Regal Honda More

by cadams195814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young, Chrissy Hartman, Megan Barnes , Levi Dillard

Jul 27, 2023

Regal Honda responded

Thank you for trusting Regal Honda with your service needs.

July 13, 2023

Dealership Rating
Employee Rating

I am a loyal customer of Regal Honda. I have been a customer for 15 years. More

by MICHAELBELLIVEAU
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Regal Honda responded

That's AWESMOME, thank you for choosing Regal!

June 13, 2023

Dealership Rating
Employee Rating

This dealership has some very good employees that provides top notch customer service to its customers. More

by smallville_dann
Recommend Dealer
Yes

Other Employees Tagged: Levi Dillard

Jun 13, 2023

Regal Honda responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

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