Ray Cotto
Ray Cotto at City Volkswagen of Chicago

Ray Cotto

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
632 Reviews
5.0

632 Reviews

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632 Reviews of Ray Cotto

March 31, 2026

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Employee Rating

Whole team was great. Honest experience. Ray, Edgar and Matt made it painless to buy. I would recommend anyone looking for a good value to go straight to City. More

by Jacobmdowns
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya, Sam Lotta

Apr 01, 2026

City Volkswagen of Chicago responded

Thank you for highlighting the honest experience with Ray and Edgar. The rest of the team is pleased their efforts made your purchase painless. We appreciate your recommendation and look forward to assisting you again with your Volkswagen. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 31, 2026

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Great customer service and professionalism. Ray can make you a good deal, he can make it happen! Overall, great experience! More

by lilianaocampo475
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Recommend Dealer
Yes
Mar 31, 2026

City Volkswagen of Chicago responded

We’re delighted Ray provided professional customer service and secured a great deal on your new Volkswagen. It’s wonderful to hear he made your experience so positive. Congratulations on your purchase and thank you for sharing! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 23, 2026

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Ray was a wonderful help when selecting my vehicle. He made sure I got the best on the lot and did not have to settle at all. The color, trim everything I wanted. Rays personality was the icing on the More

by joyridewithdre
Sales Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

City Volkswagen of Chicago responded

It’s fantastic to hear Ray guided you to the ideal used Volkswagen, including your preferred color and trim. His lively approach truly made the process enjoyable. Thank you for sharing your positive experience and for trusting us with your purchase. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 21, 2026

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I've been driving a Kia for awhile and was no longer happy with it. Ray reached out to my husband Javier and we came in to City VW of Chicago and Ray got us into a 2026 Volkswagen Atlas Cross Sport and More

by teresacervantes1988
Sales Price Transparency
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Recommend Dealer
Yes
Mar 21, 2026

City Volkswagen of Chicago responded

We’re delighted Ray helped you find the perfect 2026 Volkswagen Atlas Cross Sport. Thank you for trusting us to make the switch. Enjoy every drive in your new Atlas and please reach out if we can help again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 16, 2026

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It’s my second go around with city VW Chicago. Ray Ramon Cotto took great care of me as any customer should be taken care of.I highly recommend Ray to anyone looking for a car. More

by Deerod
Sales Price Transparency
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Recommend Dealer
Yes
Mar 16, 2026

City Volkswagen of Chicago responded

It’s great to have you back for another Volkswagen Atlas purchase. We’re pleased Ray provided attentive care throughout your experience. Thank you for recommending Ray to others. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 14, 2026

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Had a great experience with Ray today. Saw great options, good conversation, and we got the deal done. No nonsense. Highly recommend. More

by andrewseaton
Sales Price Transparency
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Recommend Dealer
Yes
Mar 14, 2026

City Volkswagen of Chicago responded

It’s wonderful to hear that Ray guided you through the used Volkswagen options and helped wrap up the deal smoothly. We appreciate your recommendation, and we’re here if you need anything else down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 07, 2026

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Ray Cotton was very helpful and not pushy. He got me a great deal and was understanding through the process. More

by Gcoyne0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 08, 2026

City Volkswagen of Chicago responded

We’re delighted Ray provided helpful, no pressure support throughout your purchase. Congratulations on your new Volkswagen Jetta, and we’re glad you found a deal that fit your needs. Enjoy every mile in your new ride! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 03, 2026

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Okay so let me start with this was my second time dealing with Ray, the first time was amazing but I couldn’t get what I wanted and didn’t settle! I came back smiling and told Ray “I’m ready” he made sure I More

by rosehampton
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 03, 2026

City Volkswagen of Chicago responded

Thank you for coming back to work with Ray and letting us know how happy you are. We’re delighted he helped you find exactly what you wanted in your new Volkswagen. Your referral means a lot and we look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 26, 2026

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We leased a car from Ray Cotto - Ray is a smart, genuine guy who has his clients best interests at heart. We had a fantastic experience leasing from him and his manager, Rob. Couldn't more highly recommen More

by tinamramos
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Feb 26, 2026

City Volkswagen of Chicago responded

Thank you for recommending Ray and our team so highly. Congratulations on your new Volkswagen Atlas. We’re glad Ray provided genuine guidance and made the leasing process fantastic. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 25, 2026

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Ramon "Ray" Cotto was amazing! Great customer service skills! 100% recommend. Come Ray at City BW More

by moralesperezc17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

City Volkswagen of Chicago responded

It’s fantastic to hear that Ray delivered exceptional service during your used Volkswagen purchase. Your recommendation means a lot to us. We appreciate your support and look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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