Ray was amazingly helpful.
Really went above and beyond to answer all my questions and close the deal.
Really went above and beyond to answer all my questions and close the deal.
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by Furlough Magruder
Sep 18, 2025 -
City Volkswagen of Chicago responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray and Brian worked out the deal I was looking for.
I wasn't pressured to make a decision; I felt comfortable with the whole experience. They answered all my questions and concerns.
I wasn't pressured to make a decision; I felt comfortable with the whole experience. They answered all my questions and concerns.
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by j.d0303
Other Employees Tagged:
Brian
Sep 16, 2025 -
City Volkswagen of Chicago responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
I walked into VW on Irving park, Chicago, with my mind
set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, research, test drives and much help from Ray, I Decided on an atlas in
set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, research, test drives and much help from Ray, I Decided on an atlas instead. Ray went above and beyond with test driving all the vehicles necessary, making sure I get accepted, but more importantly he wanted me to drive out loving the vehicle, and he did just that. So I want to give this 5 star review to Ray Cotto for making this a great experience. Thank you a million and one times.
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by Zuhery Lopez
Sep 15, 2025 -
City Volkswagen of Chicago responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
What started out as potentially a rocky start to the
negotiations ended in a great in person experience in picking up my new vehicle from out of state. The first price proposed to me was higher than exp
negotiations ended in a great in person experience in picking up my new vehicle from out of state. The first price proposed to me was higher than expected even though they had the best deal in the midwest on what I was looking for. A few days later Ray emailed and said the price would be dropping the next day, to a level I was very comfortable with. I drove from Detroit to Chicago to pick up the car the next day and Eddy was very pleasant and knowledgeable to help with the purchase. No surprises when I got there and the whole transaction was very quick.
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by ROB_LAURIE
Sep 06, 2025 -
City Volkswagen of Chicago responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great environment, definitely recommending this
dealership to friends and family. 10/10 service, loved it.
dealership to friends and family. 10/10 service, loved it.
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by Ashlynn.r.z
Sep 06, 2025 -
City Volkswagen of Chicago responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great service at the VW dealership!
Thank you Ray C. and Clemente for your excellent attention and care. We truly appreciate the great service and will definitely be coming back.
Thank you Ray C. and Clemente for your excellent attention and care. We truly appreciate the great service and will definitely be coming back.
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by gdolphin16
Other Employees Tagged:
Clemente
Sep 06, 2025 -
City Volkswagen of Chicago responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Worked with Ray and it was a great experience, very
friendly and great service. Worked out a really good deal and it was a great experience
friendly and great service. Worked out a really good deal and it was a great experience
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by tylerdegan823
Aug 30, 2025 -
City Volkswagen of Chicago responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray at City Volkswagen has been amazing with our family.
In 2022 I walked in looking for a car with my daughter Ray got her a great deal! Today I walked in with my son he worked his magic not once but twice
In 2022 I walked in looking for a car with my daughter Ray got her a great deal! Today I walked in with my son he worked his magic not once but twice my son walked out with a brand new car as well as myself . Would never go to anyone else for car deal. City Volkswagen is best in my book!
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by Noni2750
Aug 29, 2025 -
City Volkswagen of Chicago responded
Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray is absolutely great!
He helped me buy first car and worked out a deal for another. Im glad we came back to him!
He helped me buy first car and worked out a deal for another. Im glad we came back to him!
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by emmi2750
Aug 28, 2025 -
City Volkswagen of Chicago responded
Emmi, it's fantastic to hear that Ray provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Ray is awesome.
He really went above and beyond to find me the best deal on a new car
He really went above and beyond to find me the best deal on a new car
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by sandovalchris070
Aug 28, 2025 -
City Volkswagen of Chicago responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com